Nations Lending Corporation™ is one of the fastest-growing mortgage lenders in the US. We’re headquartered in the Cleveland, Ohio area and licensed to lend in all 50 states. With more than 90 branches, we employ more than 1,000 talented people.
We empower our employees to pursue their career goals by supporting their unique and creative ideas while making our mission of "home loans. made human.™" an integral part of our company culture. We want you to Join The Nation!
The Coordinator - Production Onboarding and Branch Facilities is responsible for executing tasks related to opening, closing, and moving branches and providing production branch support, with the end goal that newly hired branch managers have needed support for a best-in-class onboarding experience. The position works closely with internal and external resources to execute tasks to ensure compliant, efficient, and professional environments in keeping with the highest quality standards.
To be successful in this role, the candidate will have experience in facilities related support for the ongoing operations of offices, excellent customer service skills, and a proven track record of meeting deadlines to execute a variety of tasks efficiently and accurately.
Essential Functions
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Executes assigned tasks related to the management of ongoing branch office operations, including onboarding new teams, offboarding teams, opening new branches for existing staff, closing, and moving branches.
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Executes tasks related to vendor services in support of branch operations, including account set up, changes, renewals, and terminations.
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Enters data related to branch operations.
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Establishes and maintains services related to compliance requirements for branches, such as signage, local business licenses, and credit branches.
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Manages confidential information with tact and discretion
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Maintains status reports for sharing with internal stakeholders.
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Provides concierge support for branch originations employees
Qualifications and Education Requirements:
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Associate degree or equivalent experience
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2 years of experience working in a similar role
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Strong written and oral communication skills.
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Strong attention to detail and thoroughness
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Self-motivated and directed
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Ability to execute tasks based on established priorities in a deadline driven environment and proactively seek direction on altering priorities as daily demands change.
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Ability to work independently and as part of a team
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Ability to follow established best-practices for execution of tasks in a team environment
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Experience in a role with varied job responsibilities and competing priorities
Nations Lending expressly prohibits any form of discrimination or unlawful harassment based on race, color, religion, gender, national origin, age, genetic information, disability, veteran status, sex (including marital status, family status, pregnancy, sexual orientation, gender identity or gender expression). Improper interference with the ability of Nations Lending employees to perform their expected job duties is absolutely not tolerated. Nations Lending expressly prohibits any form of retaliation against individuals who raise any concerns regarding equal employment opportunities with the Company.