What are the responsibilities and job description for the Administrative Assistant position at Natural Habitat Adventures?
We are looking for an individual to join our Front Desk team as an Administrative Assistant, a position designed to offer exceptional service from first point of contact. The Nat Hab Front Desk team strives to instill confidence in our guests with professionalism and courtesy. The team provides support to the entire company by managing phone calls and email inquiries as well as helping to keep an orderly and organized office.
This is a full-time office position based in Louisville, CO.
ESSENTIAL DUTIES
The successful applicant should be able to perform the following duties capably:
- Act as the first point of contact on phones and interact with callers to quickly decipher the best team member to assist them
- Help manage email inquiries throughout the day and direct messages to the proper team members
- Maintain office upkeep and supplies
- Assist with all-company events and parties
- Help maintain company database as well as periodic data entry
- Other duties as assigned
GENERAL QUALIFICATIONS
- Excellent communication skills
- Able to prioritize and efficiently manage multiple tasks
- Able to work both individually and as part of a cohesive team.
- Proficiency with MS Office and is preferred
- Interpersonal skills that enable working cooperatively with all types of people: staff, guides, clients, and vendors
- Guest service experience to high-net-worth guests and within the travel industry is not a requirement but is a plus
- Highly organized and detail oriented
- Excellent written and verbal communication skills
- Able to adapt to changing and flexible responsibilities in a high-paced and fast-changing environment
- Database experience is a plus.
COMPENSATION AND BENEFITS
Compensation commensurate with experience $19-23 USD per hour, plus annual bonus. This is an hourly position with paid OT.
This position comes with Paid Time Off and paid holidays. Benefits include site inspection on Natural Habitat Adventures trips and pro deals on outdoor clothing. Eligibility for medical insurance, participation in 401(k) with company match and parental leave are available after a predetermined period.
DIVERSITY AND INCLUSION STATEMENT
Natural Habitat Adventures is a growing company that welcomes applicants from diverse backgrounds. We seek to foster and maintain a welcoming, inclusive, and high-performing culture in our office and in the field. Even if you don’t have experience in the travel sector, we invite you to show us how you can help Nat Hab become an even stronger company.
DISCLAIMER STATEMENT
This job description is intended only to describe the general nature and level of work being performed by an incumbent in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required of persons so classified or assigned.
Salary : $19 - $0