Learning Consultant

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Summary: Are you looking for a fast-paced, creative, and innovative position in a SaaS environment? We are seeking a talented, passionate, and dedicated team member who enjoys the Customer Education and Training field to join our team. As one of our Learning Consultants, you will design and produce a variety of training content for our customers. Through timely production, you will coordinate the continuous integration of new content to ensure our customers have the information needed to utilize our products to their potential. This role will require you to tap into your presentation, written, and training skills each day to achieve the greatest results. We Offer You: Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture Meaningful Work. Innovative products and solutions with real life impact for people and organizations Career Growth. Stellar training, mentorship, and an unwavering commitment to your growth and success Life Flexibility. To care for you, your loved ones and your community Industry Leadership. A highly reputable, fast growing and consistently profitable organization Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice What You Will Do: Design, develop and produce customer education content that includes a variety of instructional media such as graphics, audio, video, and animation technologies to support NAVEX products Write effective copy, instructional text, and audio/video scripts Participate in content peer reviews and provide meaningful feedback Deliver timely content in support of product releases and organizational needs Collaborate and communicate with team members and key stakeholders to improve the customer experience Represent the Customer Education team as a subject matter expert (SME) in product-specific working sessions and collaborate cross-functionally to identify needs Track and analyze curriculum effectiveness of training programs and conduct follow-up programs to ensure applicability of course materials What You Will Need: A Bachelor’s degree or related training experience, preferred but not required 1 years’ experience designing, developing, and facilitating web-based training courses in a SaaS based environment 3 years’ experience in the software industry, preferably in a training, education, support or consulting role Working knowledge of learning management systems and experience with e-learning development software (Articulate 360) Conceptual and intuitive understanding of how adults learn; accomplished presentation skills, including development and delivery Strong editing and proofreading skills Excellent organizational and time management skills with the ability to manage multiple tasks simultaneously and within deadlines Excellent written and verbal communication with the ability to effectively communicate complex concepts, policies, and procedures to individuals with varying ranges of expertise, interests and background NAVEX is an equal opportunity employer, including disability/vets. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!