Product Operations Analyst

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Position Summary:

At NAVEX, we create better workplaces by combining innovative people and industry-leading technology that allow companies to build and promote ethical cultures.

This is a fundamental role serving at the heart of the product organization - providing focused operational support through a mix of tools, processes and governance. This includes two primary functions: the administration of our product planning and management tool, Aha!, and regular reporting aimed at operational efficiency and product reporting. The ideal candidate will possess a data driven mindset, healthy skepticism, and a critical eye balanced with a respect for others and the aptitude to supported detailed review and assessment of tools, processes and systems.

We Offer You:

• An Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture

• Meaningful Work. Innovative products and solutions with real life impact for people and organizations

• Career Growth. Stellar training and an unwavering commitment to your growth and success

• Life Flexibility. Time to care for yourself, your loved ones, and your community

• Industry Leadership. A highly reputable, fast growing and consistently profitable organization

• Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice

What You Will Do:

• Oversee the administration of our product planning tool, Aha! including user training and ongoing support for the product organization

• Leverage Aha! and Jira reporting to maintain good data hygiene of our product plans and development activities, regular auditing and reporting out to team members

• Operate with a mindset towards continuous improvement and advocate for best practices in tools and instrumentation to aid efficiency and effectiveness to help the team scale

• Facilitate large, cross-functional calls

• Prepare reports on a weekly, monthly and quarterly basis to drive adherence to standard practices, inform product strategy and enable data driven decisions

• Provide leadership with ongoing operational metrics relative to aid in management and oversight of critical functions

What You Will Need:

• A Bachelor's degree or equivalent experience

• Experience with Aha! and Jira is preferred; experience with Pendo and Salesforce a plus

• 3 years of experience working in business process improvement or a product or quantitative analytics role

• Excellent verbal and written communication skills and a commitment to collaborate with people across a variety of levels with diverse backgrounds

We believe each member of our team deserves to see a path forward to achieving their career and financial goals.

• Each team member is required to have a career plan in place and reviewed with their manager after six months with our team.

• The starting pay range for this role is $75,000 per annum.

• Pay progression is based on performance.

Our pay programs are just one element of our commitment to Be the ONE place you want to thrive in life. Check out NAVEX's career page to learn about our innovative people programs designed to create one powerful life experience for YOU!

NAVEX is an equal opportunity employer, including disability/vets.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!