UCMS Regional Sales Manager

Position Title: UCMS Regional Sales Manager
Reports to: Director of Retail Mortgage Sales
Direct Reports: Varies

Salary Grade: 10/10A

SUMMARY:  

As a Regional Sales Manager, you will partner with smart talented people who are leading experts in the  

mortgage industry. You will be responsible for all aspects of your team’s origination goals and strategy and will drive  

your team to results and profitability. You will lead your team in ensuring that sales productivity is at its maximum while  

loans are handled with the most professional execution and proving excellent customer experience. Your leadership,  

passion, and hard work will be rewarded with a competitive salary and a top-notch benefits package. 

JOB REQUIREMENTS: 

• High School Diploma or equivalent; Bachelor’s degree preferred
• Requires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).
• 3 years’ management experience or proven leadership of 12-20 team members 
• 3 years’ experience working in a Bank regulated environment preferred
• 3 years’ experience in the following: 

• residential mortgage sales originations 
• mortgage originations operations with a knowledge of loan underwriting, processing and closing functions 
• FNMA/FHLMC/FHA/VA/USDA programs and underwriting guidelines, as well as those of other conventional investors, state/local bond programs and private mortgage insurers 
• mortgage retail sales 
• net operating income and budgets 
• marketing, strategy and plans in a retail sales environment

• Ability to coach and provide feedback to team 
• Ability to make day to day business decisions outside of written policy 
• Good analytical ability and problem solving skills 
• Excellent verbal and written communication skills 
• Ability to work under pressure 
• Customer service oriented
• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

JOB FUNCTIONS: 

• Establishing production goals and strategy for Mortgage Loan Officers
• Determining team’s annual goals, reevaluating the goals monthly and quarterly 
• Driving sales productivity and profitability through closely working with Mortgage Loan Officers
• Recruiting, training, and building a high performance team and retaining top performers, helping them achieve the Sales Productivity goals established 
• Motivating and rewarding mortgage consultants through sales calls notating excellent performance results, supporting joint sales calls/ventures 
• Ensuring that teams are following set policies and procedures so that all loans are of the highest quality and in compliance with United Community Bank, regulatory and investor requirements 
• Determining cross sell goals annually, reevaluating monthly and quarterly 
• Managing expenses, revenue generation, and profit and loss statement 
• Leading sales and product training in the region ensuring Mortgage Loan Officers are maintaining “best in class” customer service levels 
• Partnering with:

• the Bank to ensure mortgage and cross sell goals within United Community Bank are being met
• Fulfillment/Operations to ensure efficient customer driven production, fulfillment/operations, pricing, and delivery

• Other duties as assigned