Analyst, Revenue Cycle Management-Hybrid in Madison, WI

Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models.  We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them.   At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth.  We welcome new ideas and share a passion for excellent service to our customers and each other.  

Due to growth, we are adding this Analyst, Revenue Cyle Management to our Finance department.

The Analyst, Revenue Cycle Management is responsible for supporting the Sr. Manager, Revenue Cycle Management in implementation and ongoing administration of best-in-class billing and accounts receivable systems and processes.  The primary goal of this role is to reduce manual efforts for billing and collections both internally and for clients, with a focus on delivering exceptional client experiences with this component of their relationship with Navitus.   The incumbent in this role will apply broad knowledge of billing, accounts receivable and collections in daily revenue cycle management activities. In addition, this role will execute on the Sr. Manager, Revenue Cycle Management’s strategic initiatives for the department along with exemplifying billing and collections best practices daily. 

Is this you? Find out more below! 

How do I make an impact on my team?  

• Partners with the Sr. Manager, Revenue Cycle Management and other revenue cycle management team members to assess and enhance the processes for billing, collections, and cash application, ensuring billing is consistent with the terms included in the client contract.
• Facilitates partnership with account executive teams as well as industry relations and rebate teams to ensure fee changes, billing, collection, and rebate distributions are communicated to clients accurately and on a timely basis.
• Prepares documentation of billing and collection policies and procedures.
• Resolves billing and collections issues, ensuring high levels of client satisfaction.
• Establishes and maintains effective working relationships with internal and external clients.
• Assists with the implementation and maintenance of a modernized billing technology platform and billing processes.
• Partners with accounting and revenue cycle management team members in the preparation of monthly and quarterly metrics (AR reconciliation, AR Aging trends, Allowance for Doubtful Accounts). 
• Responds to billing and collections escalations from internal and external stakeholders in a timely manner while upholding and maintaining the interests of clients and the organization.
• Supports treasury and FP&A to develop accurate cash flow projections and plans. 

What our team expects from you? 

• Bachelor’s degree in business, finance, economics, or related field. 
• Minimum of three years of experience in billing and collections, with at least two years of experience utilizing an automated billing solution in a dynamic environment.
• Knowledge and experience with financial system applications/ERP software such as Oracle (ORMB/Fusion), SAP, NetSuite, etc. are preferred.
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Hours/Location: Monday-Friday 8:00am-5:00pm, CST-Hybrid in office 2-3 days per week
• Paid Volunteer Hours
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program – up to $750!
• Top of the industry benefits for Health, Dental, and Vision insurance, Flexible Spending Account, Paid Time Off, Nine paid holidays, 401K, Short-term and Long-term disability, College Savings Plan, Paid Parental Leave, Adoption Assistance Program, and Employee Assistance Program

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