EQUAL EMPLOYMENT OPPORTUNITY SPECIALIST (GENERALIST)

Job Summary: The position is located in NEXCOM Equal Employment Opportunity Office and serves as an Equal Employment Opportunity Specialist on the Equal Employment Opportunity (EEO) staff. The purpose of the position is to process EEO complaints, coordinating Alternative Dispute Resolution (ADR), developing and providing EEO Training, maintaining EEO data, conducting workforce analysis, reviewing EEO case law, and developing Special Emphasis Programs. This position will report to the EEO Complaints Manager.

Duties and Responsibilities:

EEO Complaints Processing

• Administers the EEO informal and formal complaints processing to include counseling, coordinate ADR and investigations. Incumbent attempts effective resolution during informal stage. Monitors complaints to ensure effective and efficient completion, and takes appropriate actions to expedite complaint processing, when necessary. Incumbent is also responsible for compiling, reporting, and analyzing statistical data to evaluate effectiveness of program, and determining trends and identifying problem areas. Establishes the facts, analyzes and evaluates complaints and negotiates informal adjustments with complainant and management whenever possible. Consults with cognizant line officials to develop resolution to complaints of discrimination and prepares final recommendation to Deputy Equal Employment Opportunity Officer (DEEOO) for acceptance or dismissal. Assesses vulnerabilities for DEEOO and recommends management action to final resolution/settlement. Reviews Report of Investigation to assure reports are complete and adequately address the issues raised. Ensures EEO complaints based on sexual harassment are properly handled and appropriate notification requirements are met.

Alternative Dispute Resolution - Incumbent works with the ADR Program Manager to coordinate and implement effective use of the ADR Program for workplace discrimination complaints. Incumbent may serve as an ADR Convener and uses negotiation and conflict resolution skills to market the use of ADR to parties in dispute. The incumbent encourages the use of ADR by explaining the advantages and describing the applicable ADR methods to be used. The incumbent assists the parties in clarifying their interests and identifying various resolution options. Incumbent works closely with management officials, employees, subject-matter experts, union officials, and personnelists. Incumbent is also responsible for entering statistical ADR information into databases, compiling reports, analyzing statistical data. May also conducts ADR training for various locations within assigned areas.

Special Emphasis Program - Responsible for developing, planning, coordinating, reviewing, monitoring, evaluating and/or updating assigned program activities which may include the Federal Equal Opportunity Recruitment Program (FEORP), Federal Women's Program (FWP), Hispanic Employment Program (HEP), and Disabilities Program. Incumbent also performs barrier analysis, reviews personnel administration policies and program for impact on under representation of targeted groups. Also, performs extensive fact-finding, analysis and resolution of complex problems. Collects and compiles statistical and other data, and conducts special studies to assess program shortcomings and progress and to develop approaches, methods and/or procedures to improve participation of targeted groups.

Affirmative Employment Program (AEP)/Model EEO Program - Providing advice, guidance and assistance on efforts to establish and maintain a model EEO program in accordance with EEOC and DON requirements, including (but not limited to) proactively preventing discrimination through ongoing barrier analysis efforts, implementing effective accountability measures, and conducting annual self-assessment of the activity EEO program. Incumbent also participates in the analysis of management practices, organizational structures, employment patterns, and lines of progression to determine their impact on equal employment opportunity. Reviews civilian personnel administrative policies and programs and recommends to the Deputy Equal Employment Opportunity Officer (DEEOO) on actions which must be taken to eliminate barriers to full integration of minorities, women and the disabled. Serves on temporary and permanent committees established as either decision-making or recommending bodies on matters concerning position management, recruitment, training, promotion, job design, and reduction-in-force as requested. Manages and directs the development and implementation of Command EEO policies and procedures to effectively deal with the prevention/elimination of individual and systematic discrimination affecting serviced activities.

EEO Training - Ensure that EEO training is seamlessly woven throughout all employment related training and deployment of training as determined through barrier analysis. In consultation with the DEEOO, develops EEO training for supervisory and non-supervisory employees to include the crafting and presentation of curricula. Presentations on Prevention of Sexual Harassment, No Fear, EEO ADR, and Reasonable Accommodation are examples of this.

EEO Data - Enters, tracks, monitors and maintains accuracy of EEO data in all DON-mandated systems (e.g., iComplaints, ETK, IRCMS, FEDSEP, etc.).

EEO Case Law - On a regular and recurring basis, review EEO laws, court decisions, regulations and personnel policies to determine impact on serviced activities and recommends appropriate program and policy changes.

• May be responsible for supervisory responsibilities for subordinate staff where applicable including but not limited to setting priorities and deadlines and establishing initial assignments.

• Incumbent works under the supervision of the EEO Complaints Manager who assist in implementing and executing overall programs SMART goals and objectives.

Performs other related duties as assigned.

Total of six years experience to include:

GENERAL EXPERIENCE: Three years of experience in administrative, investigative, technical or other responsible work that demonstrated possession of the following: skill in written and oral expression; skill in investigating and analyzing problems; skill to read, understand, interpret and explain technical material such as written regulations, laws or court decisions; skill in working effectively with others, regardless of their socioeconomic background.

OR

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience.

AND

SPECIALIZED EXPERIENCE: Three years of progressively responsible experience including work of an analytical and interpretative nature. The experience must have demonstrated possession of: knowledge of the principles, practice, laws, regulations and methods of Federal EEO; knowledge of ADR Program; skill in analyzing organizational policies and practices and propose solutions to workplace disputes and EEO problems; skill in serving as a convener; skill in coaching people and managing subordinate staff; and knowledge of the particular employment problems faced by women and minorities, veterans, the disabled, workers over 40 years of age or other relevant classes of persons.