HOUSEKEEPING SUPERVISOR

Job Summary: Serves as a working supervisor. Performs a combination of housekeeping duties to ensure Navy Lodge standards are met. Supervises a staff of Attendants in grades NA-2 through subordinate leaders.

Duties and Responsibilities: Supervises housekeeping personnel performing such functions as guest room cleaning. Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented. Insures required cleaning materials and linen are available. - Hires and or recommends hiring of Housekeeping Department associates. Trains associates using Performance Plus Training Program. Schedules and assigns work checks quality of work performed monitors productivity and motivates staff to improve performance and encourage further development. Develops performance standards and evaluates associates work performance. Prepares and verifies departmental payroll information. - Inspects rooms daily to ensure Navy Lodge Standards are met and preventive maintenance repairs are completed. Originates work orders for needed repairs to guest rooms or public areas and reviews them with the Maintenance Department and Executive Housekeeper or Navy Lodge Manager. Check vacant rooms to verify condition and possible unauthorized occupancy. Notifies front desk Navy Lodge Manager of any discrepancies. - Responds to all guest requests and inquiries concerning housekeeping service or refers problem to Manager for further action. - Manages departmental budget monitors monthly expenses for staffing and supplies. - Maintains inventory of guest and housekeeping supplies places orders for replacement of necessary supplies and equipment records the arrival of ordered supplies and equipment. - Ensures operating procedures are in compliance with state and federal regulations with regard to OSH and NAVOSH and Navy Lodge Program. - Maintains accountability for issuance and control of housekeeping keys and lost and found property and maintains information as required by Navy Lodge Program. - Controls inventory quantity of associates uniforms ensuring that approved uniforms and name badges are worn and maintained in proper condition. - Responsible for personnel time cards for housekeeping associates. - Greets and welcomes guests promoting outstanding guest service. - Carries out EEO policies and communicates support of policies to subordinates. - Works under the direction of the Navy Lodge Manager or Executive Housekeeper. - Performs other related duties as assigned.

MUST BE A US CITIZEN OR LIVED IN THE STATES FOR 3 YEARS.

HOUSEKEEPING SUPERVISOR