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Manager, Mortgage Origination (Portfolio Retention Outbound Call Teams)

Navy Federal
Columbus, OH Full Time
POSTED ON 5/17/2024

To plan, direct and manage the operations of first mortgage origination in a designated geographical area for a section of Field Mortgage to ensure that the maximum number of mortgages are closed expediently, with appropriate documentation. Evaluate and adjust branch work quality, staff performance, systems, processes and procedures to meet goals. Promote NFCU products and services, particularly mortgage products in the assigned lending area. Serve as subject matter expert regarding branch functions, systems, policies and/or procedures. Manage daily activities of professional employees and/or supervisors. Support executive management in developing and executing strategic plans.

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