What are the responsibilities and job description for the Credit Area Mgr position at NC Machinery?
Harnish Group Inc. is the Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery Co., N C The Cat Rental Store, N C Power Systems Co., Tractor & Equipment Co., T&E The Cat Rental Store, and SITECH Northwest Inc., representing Caterpillar, and other manufacturers. We are a family owned and managed company with 1,225 employees. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
We have an opening for a Credit Area Manager, a member of our leadership team at Anchorage Corporate and reports to the Corporate Credit Manager. This position will lead a group of employees and will be responsible for the following:
Business Management:
- Coordinating the financing of equipment sales and works with Sales in structuring and selling equipment financing as a method of promoting equipment sales.
- Administering and monitoring customer financing, recording transactions, disputes and collections according to Company policy and practices. Overseeing customer communications.
- Training equipment sales staff on financing and programs available.
- Visiting area branches quarterly and promoting good working relationships with member company departments.
- Keeping current with credit law changes and recommending any changes needed to credit policies.
Customer Service Management:
- Conducting visits with customers monthly. Developing and maintaining good customer relationships. Responding to customer complaints quickly and professionally.
- Reviewing accounts receivable and other reports with direct reports and credit manager monthly.
- Reviewing and recommending changes to customer credit limits as needed.
People Management:
- Leading and managing area credit department team.
- Implementing and training direct reports on credit software.
Personal Attributes, Experience, and Education:
- Experienced in assessing creditworthiness of customers and customizing credit within company policy
- Minimum of fifteen years’ experience is preferred or the equivalent of undergraduate school and 10 years’ experience with Caterpillar, Cummins or MTU preferred. College degree in business administration or related discipline preferred.
- Able to represent the company with a high degree of professionalism while practicing the Company Values.
- Ability to create and maintain positive relationships with internal and external teams under stressful circumstances.
- Knowledge of general accounting practices.
We offer a competitive benefits package that includes salary, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match. For more information about N C Power Systems and to apply for this position under Careers, please visit our web site at www.ncmachinery.com.
