What are the responsibilities and job description for the Warehouse position at NC Machinery?
Harnish Group Inc. is the Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, and SiTech, representing Caterpillar, AGCO and other manufacturers. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
About the Position:
The warehouse position serves as an interface with our valuable customers. The primary responsibilities of this role requires friendly, helpful and expeditious customer service to our VIP customers. We have thousands of parts for our many pieces of machinery and it is essential that our warehouse employees safely ship and receive parts orders ensuring accuracy in each order and to the expectations of our customers. Solid communication skills are necessary as this role is responsible for contacting our customers to advise them of back order status updates. We need a team player who will partner with our parts counter staff to expedite the parts orders of our customers.
Qualifications & Experience Needed:
A high school diploma or equivalent required. Previous customer service experience is plus. Valid driver’s license required. Ability to lift up to 50 pounds at times and operate a forklift. This is a physically demanding job that requires standing, walking and picking parts for an 8 hour day. Our customers are often under time constraints so the ability to handle working in a fast-paced and sometimes stressful environment is essential to be successful.
We offer a competitive benefits package that includes salary from $20.90 to $27.70, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match.
Salary : $21 - $28
