What are the responsibilities and job description for the RN Intake Specialist position at Nebraska Methodist Health System?
- Purpose of Job
- Create and maintain relationships with referral sources in order to generate new business and develop community standing. Coordinate referrals from all service lines and provides support to new and existing clients. Assist in coordinating staffing for client visits and admissions.
- Job Requirements
- Graduation from an accredited School of Nursing required.
- Bachelor's of Science in Nursing (BSN) preferred.
- Current valid Registered Nurse (RN) License, valid compact multistate license to work in Nebraska or Iowa (work state), or a temporary permit while awaiting licensure required.
- Must maintain current driver’s license and auto insurance coverage within the limits specified by MFH’s liability insurance carrier and stated in the MFH employee handbook.
- Must provide proof of license and insurance upon request and have access to reliable transportation.
- Must maintain an acceptable driving record as set forth in MFH’s policies and procedures.
- Current American Heart Association Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.
- Minimum 3 years clinical experience required.
- Home Health Care experience preferred.
- Skill communicating verbally and in writing.
- Skill accurately completing work tasks.
- Skill maintaining positive relationships with referral sources.
- Effective professional communication skills, both written and oral.
- Knowledge of the principles and practices of community health, human services and hospice.
- Ability to read and understand information related to area of expertise.
- Ability to present information and respond to questions.
- Ability to solve practical problems and deal with a variety of standards effectively.
- Ability to prioritize work load.
- Ability to predict the logical outcome of choices and to make sound decisions.
- Ability to work independently.
Education
License/Certifications
Experience
Skills - Physical Requirements
- Weight Demands
- Medium Work - Exerting up to 50 pounds of force.
- Physical Activity
- Occasionally Performed (1%-33%):
- Climbing
- Crawling
- Kneeling
- Sitting
- Frequently Performed (34%-66%):
- Balancing
- Carrying
- Crouching
- Distinguish colors
- Keyboarding/typing
- Lifting
- Pulling/Pushing
- Repetitive Motions
- Stooping/bending
- Twisting
- Constantly Performed (67%-100%):
- Fingering/Touching
- Grasping
- Hearing
- Reaching
- Seeing/Visual
- Speaking/talking
- Standing
- Walking
- May work irregular hours and under stressful conditions.
- Job Hazards
- Not Related: - Electrical Shock/Static
- Rare (1-33%): - Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
- Occasionally (34%-66%)
- Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
- Equipment/Machinery/Tools
- Explosives (pressurized gas)
- Hazardous Drugs (exposure risks, personal protective equipment required)
- Frequent (67%-100%):
- Chemical agents (Toxic, Corrosive, Flammable, Latex)
- Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
- Mechanical moving parts/vibrations
Physical
Environmental
Hazards - Essential Job Functions
- Work independently to triage calls and coordinate referrals from all MFH service lines, and provides support and coordination of service to new clients as well as to existing clients.
- Obtain and verify third-party policy information with the patient and/or referral source.
- Gathers core clinical records necessary for insurance authorization; i.e., current diagnosis, medications and H&P, face-to-face documentation.
- Documents appropriate referral information Supports agency financial and quality goals by completing and submitting required documentation within 24 hours of services provided.
- Assesses the needs of clients referred to Home Health Care and Hospice determining appropriate service, department and discipline based on regulatory guidelines and funding.
- Coordinates and facilitates new referrals and re-admissions related to post-facility stays.
- Advises physicians, nurses, social workers, clients and their families on policies regarding admission criteria, and obtains physician orders for initiation of services as required.
- Communicate and coordinate with management about a potential client’s clinical condition, those requiring immediate attention, those with unique needs, and those with complex treatment plans.
- Documents doctor’s orders, lab notes, case conference notes and other information into the computer.
- Facilitates positive outcomes by providing education regarding client’s role in working toward independence.
- Provides information about Home Health Care and Hospice services to patients, families and referral sources including funding options and community programs.
- Triages and responds to calls concerning all Home Health Care and Hospice clients to include intermittent home care, maternal/child, mental health, health services, hospice, pharmacy and IV departments and service lines.
- Effectively communicates/coordinates incoming patient information to the appropriate staff to ensure a customer-focused environment for both internal and external customers.
- Understands integrated delivery systems and communication systems.
- Fully engages referral sources by way of marketing and business development.- Coordinate business development and marketing meetings with referral sources.
- Ensure referral sources have marketing items and information to promote MFH HHC and Hospice.
- Responsible for introducing the HHC and Hospice business to new and existing providers and referral sources to strengthen relationships and promote business.
- Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
- Follows and understands the mission, vision, core values, Living our Values and company policies/procedures.
- Other duties as assigned.
Essential Functions I
Essential Functions II
Location: Nebraska Methodist Health System · Home Health
Schedule: Casual, Day Shift, 8:00am - 5:00pm
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