What are the responsibilities and job description for the Case Manager position at Necco?
We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys.
Position Summary:
Necco has an opportunity for a career as Case Manager. This role will work with the child and foster parent(s) to help the child reach their goals. In addition, this role will also work with foster families to ensure their growth and development. Case Managers will work with clients in an office, community, school setting, and in the foster home. This position will add value to the company by equipping the child and foster parent (s) with the support and resources needed to achieve permanency.
The candidate selected will be responsible for the following:
Placement/Intake/Assessment
- Participate in the referral matching process for children and families, while advocating for best possible home match.
- Facilitate and develop each child’s Initial Treatment Plan and Comprehensive Treatment Plan
- Facilitate and/or ensure completion of appropriate Assessments, i.e. Biopsychosocial, Independent Living, Diagnostic, etc.
- Refer foster child to applicable support services, i.e. behavioral health, independent living, etc.
- Ensure initial legal documentation is obtained prior to placement or service delivery
- Ensure that appropriate safety plans are developed during intake
Ongoing Treatment/Discharge
- Develop and facilitate each consumer’s Individualized Treatment Plan (ITP)
- Assist foster parents and the foster child with the implementation, tracking, and monitoring of the Comprehensive Treatment Plan
- Establish relationships of foster parent and foster child through training and support
- Meet and/or exceed all state and licensure regulations regarding contact with the foster children on your caseload
- Ensure that foster children receive all required medical and therapy services as outlined in the service plan
- Serve as liaison between Necco and placement agency and all necessary community resource entities
- Provide transportation as needed
- Participate in service meetings which may include community support representatives, consumer’s guardian, state worker, outpatient clinician, foster parents, school system, and other invested parties
- Establish relationships with school and education personnel to ensure the child is meeting education goals/requirements
- Provide ongoing training and support to foster parents and children
- Monitor and review documentation to ensure that it meets all state, licensure and accreditation requirements
- Maintain confidentiality as outlined in policy
- Provide input and/or assist team members in Corrective Action Plan (CAP) for foster parents and execute any assigned tasks related to the CAP.
- Monitor and review medication logs to ensure foster parents are compliant medication administration.
- Ensure that discharge planning includes referral to aftercare services, as applicable
Crisis Prevention/Management
- Participate in weekly rotating “on-call” schedule to provide on-call advisory and support to children and foster parents,
- Document and report any on-call activities and follow-up with team leaders
- Report to supervisor or to designated authorities any instances of
- non-compliance with Necco, regulatory rules/policies, reports of abuse or suspected abuse, neglect, or suicidal ideations
- Ensure all critical incidents are staffed with team leaders and entered into the Electronic Health Record within established timeframes.
Data Entry
- Complete and Submit Medicaid documentation as appropriate
- Ensure complete and accurate data is entered into the Electronic Health Record in accordance with state rules and regulations and company protocol, i.e. ECEM, General Contact, Academic supports, medical information, etc.
Team Responsibilities
- Transfer established/stable caseload and foster homes to new Case Managers and mentor them through the transition
- Support teammates to ensure all foster children receive Necco standard services
- Ensure that foster parents and case managers needs are met during staff periods of transition
- Attend and participate in self-directed tactical meetings and activities
- Perform other duties and responsibilities as assigned by immediate supervisor
- Participate in achieving our mission: We Build Families
- Participate in the performance quality improvement process and execute any assigned tasks related to the process
- Ensure that all employee-related documents are current and up to date for your employee personnel file
Position Qualifications:
- 21 years of age
- Current LSW or LPC or Bachelor's Degree in a human services-related field (OH, KY, GA)
- Bachelor's Degree in a human services-related field (WV)
- Minimum of 2 years experience working with children with emotional or behavioral problems
- Valid Driver’s License
- Limited Liability Auto Insurance Coverage of 100/300/100
- Organizational, and Written/Oral Communications skills
- Must have the skills necessary to navigate and execute several software’s (i.e. Microsoft offices, Databases, Electronic Health Records, Dashboards, etc.)
- Successful completion of all required Criminal Background checks and drug screenings per state and company regulations
- Ability to adhere to scheduled and unplanned deadlines
- Willingness to travel and attend training
- Successful completion of all required training pertaining to job