What are the responsibilities and job description for the Dispatcher position at Negoshian's Towing?
Benefits :
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Benefits / Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken.
The ideal candidate is highly organized with the ability to multitask and work well under pressure. Good phone skills and good face to face interaction with customers are a must.
This is a full-time position (40hrs with overtime) Monday thru Friday.
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person
- Direct response units to appropriate location
- Monitor status of the response team
Qualifications
- High school diploma / GED
- Previous experience as a Dispatcher or in a similar position
- Typing and data entry skills required
- Understanding of best practices and procedures for emergency / non-emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize call log
- Great communication skills
Last updated : 2024-02-24
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