Senior Software Engineer (CRM)

Position Summary

 As a Microsoft Dynamics CRM Sr. Software Engineer, you will apply knowledge of enterprise applications and development to analyze, program, and implement Microsoft Dynamics 365 & Power platform cloud- based enterprise software in support of business objectives. You will be responsible for the analysis, development, testing, deployment, and post-deployment support of the enterprise software application. You will plan and manage the installation of enterprise application upgrades, integrations, and other system changes.

 Objectives:

Delivery of Enterprise Applications:

• Understand business requirements and perform technical implementations by leveraging knowledge of enterprise applications and technical expertise.
• Development of CRM functionality that optimizes, extends and/or integrates Neptune’s enterprise applications, data, and reports.’
• Implement configuration changes and work with other internal enterprise application teams, vendors and partners as required.
• Support QA and UAT testing.Support of Enterprise Applications
• Provide end user support, system maintenance/security and incident resolution to ensure stable and resilient business operations of enterprise applications.
• Ensure enhancements, changes and systems configurations are appropriately documented.
• Participate in agile team ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications; developing personal networks, and participating in professional groups.

Requirements:

Education

• Typically requires a bachelor's degree (or international equivalent) and 6 years of relevant experience.

Interpersonal Skills

• Strong interpersonal skills, and strong team-building skills.
• Pragmatic problem-solving and decision-making skills with excellent written and verbal communication.
• Relentless passion and commitment to operational excellence – delivering in scope, on time, on the budget to the delight of our internal customers.

Technical Skills

• Dynamics 365/Salesforce configuration, customization, workflows, plugins, HTML, JS, TypeScript Web resources, and Unified Interface
• Solid background using CRM foundational components.
• Microsoft Power Platform including model-driven & canvas apps, and Microsoft Power Automate
• Microsoft Power Portals designing, configurations, and integrating with non-Power platform applications, UI development, and Liquid scripting.
• Web tools technologies & languages including ASP.net, HTML, JavaScript, XML, XLS, AJAX, JSON, .Net Core including multi-threaded applications.
• Cloud/on-prem databases such as Azure SQL, Azure Cosmos DB, and SQL Server
• MS SSIS and other third-party connector/integration tool such as Kingsway Soft
• Code & project management tools including Git, TFS, JIRA, and Confluence
• Dynamics 365/Salesforce CRM development environments, code merge, deployments, and CI/CD.
• Technical & Functional documentation of software components
• Provide troubleshooting and support for all environments.

Preferred Qualifications:

• Experience with Azure cloud including authentication and resource management
• Experience with QAD or SAP ERP integrations
• Experience with Experlogix CPQ

Location: Tallassee, AL or Duluth, GA

Equal Opportunity Employer EEO/AA M/F/Vet Disability

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