What are the responsibilities and job description for the Documentation Specialist position at Nestlé USA?
Foods people love. Brands people trust. And a career that nourishes your future like no other.
If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.
We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.
This position is not eligible for Visa Sponsorship.
POSITION SUMMARY
Support the product and packaging development efforts in the Nestle USA Technical Applications Group (TAG) by working with, owning and improving the information technology systems needed to support the ways of working. With ownership of IT tools/processes that are used for managing recipes & materials (raw & packaging), you’ll have the chance to translate manufacturing processes data and ways of working to enable speed. You will be enabling the transition of recipes from idea/concept to the factory production line through tasks that span across administrative, IT, & document control. It’s a critical support role within the Center of Excellence (CoE) that drives system testing, training, and problem resolution to enable speed, build autonomy throughout TAG, and optimize our processes.
This role, as part of the Data systems team will be directly involved with the Digital Transformation journey that all NUSA has embarked in. It is expected for the Data and Documentation Specialist to be a thought leader who collaborates with cross-functional groups to connect different processes and systems & identify the potential optimization &/or automation solutions.
PRIMARY RESPONSIBILITIES:
Bill of Materials (BOMs)
- Maintain the accurate input of data into production recipe and bill of materials for all NUSA businesses.
- Initiate and route SAP workflow for phantom/wip material codes used in the bill of materials maintenance.
- Initiate and coordinate the Engineering Change Management process for bill of materials (BOM) postdating maintenance.
- Understand the BOM data sources and the data usages across T&P, develop a holistic view of how the data impacts the users.
- Continuing to develop your own competency & ability in the system in order to identify additional process improvement areas to drive speed & agility.
Innovation & Renovation - Valued Business Partner
- Be an ambassador to TAG ways of working (WOW), building capabilities and helping Project Managers and other functional groups in NUSA to work effectively to deliver innovation and renovation initiatives.
- Understand the current data architecture within Nestle. Obtain necessary access, follow security protocols, and conduct problem solving to help TAG and manufacturing teams use our recipe data and documents effectively.
- Own the administration of data and documentation systems, from managing access for users to problem solving and ways of working. These systems could be GLOBE approved solutions, external or internal applications.
Leverage Systems and Fuel Digital transformation:
- Be a leader in optimizing our ways of working within TAG and with our business partners by identifying and implementing opportunities to increase speed, reduce waste, improve data accuracy and improve collaboration.
- Leverage digital solutions to automate repetitive activities, improve/ease tracking, improve user/requestor experience and improve efficiency.
- Leverage IT/Software or programming skills beyond this role by partnering with IT and Digital Transformation teams and externally to propose, test and implement new digital solutions to TAG.
Key member of networks within the Nestle in the Market (NiM) & internal to TAG:
- Explore best practices and learn the ways of working from across businesses and markets.
- Identify & execute opportunities for standardization to drive speed & agility.
- Drive the development & knowledge transfer to SuperUsers across TAG.
REQUIREMENTS AND EXPERIENCE:
- High School Diploma required plus technical/vocational certifications & tangible work experience to fit the role.
- Bachelor’s Degree preferred
- Position requires approximately 0-10% travel
- 1-2 years of experience with SAP/GLOBE, SAP-RM, H2M, LORA
- Low Code/No code development in Office 365 – Power Apps
- Experience in data management, including data analytics tools, architecture and visualization.
- Familiarity with product recipe structure.
- Experience working in crossfunctional teams, preferably in manufacturing environment.
SKILLS:
- High autonomous learning agility – Continuing to develop your own competency & ability in the systems. Resourceful to independently fill any gaps between required tasks and own current knowledge.
- Ability to document business processes/steps, understanding of crossfunctional collaboration and manufacturing processes.
- Ability to conduct problem solving steps in an organized manner, able take calculated risks.
- Strong bias for action & results.
- Collaborative – innate ability to build/manage stakeholder relationships through proactive, clear communication & influence/negotiate to drive decisions/actions/solutions.
- Courage & Initiative – work through ambiguity, challenge the status quo, & initiate optimization idea.
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It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
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