Kronos Application Analyst III

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500 employees globally, with over 30 locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach


Title: Kronos Application Analyst III
Location: Boston MA 02111
Location Details: Remote Role
Duration: 3-6 months
Interview -Phone and WebEx

Pay Range -$70/hr. -$75/hr.


well versed in reviewing the transaction assistant, troubleshooting Kronos access and various other issues. WIM related troubleshooting / and expertise would also be great.

This role will focus in the Time & Attendance and ERP space, working primarily with Kronos WFC, ADP eTime, Workday and Infor / Lawson. The core focus is Kronos WFC WIM development (Workforce Integration Management) with configuration and Advance Scheduler knowledge being strongly preferred. Dimensions and Boomi integration (a likely migration path) is definitely nice to have. Healthcare industry experience is preferred.

Responsible for the implementation and support of applications, in order to meet the needs and support the workflow across Tufts Medicine users. Serves as a subject matter expert for assigned applications, and provides leadership on small and medium sized projects with minimal oversight.
Duties & Responsibilities
In order of importance, list essential areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. Implementation

• Apply detailed knowledge of system functionality to the implementation of new applications and modules
• Use knowledge of user workflow to assist users in defining requirements
• Use technical and analytical skills to determine best approaches to tailoring system to meet individual requirements
• Build and configure system to meet requirements, using available application tools
• Create documentation of custom builds as appropriate
• Develop test scenarios based on requirements
• Participate in testing; or, lead integrated testing, coordinating resources and organizing issue tracking
• Research and resolve issues
• Provide input to LIVE plans
• Provide support during LIVE events, including occasional off-hours support
• Provide technical and professional guidance to less experienced resources as needed
• Take responsibility for the more complex builds and issue research/resolution
• Manage small and medium sized projects with minimal managerial oversight. Can take a key leadership role in larger projects. Develop key project management tools, including project plans, issues logs, testing plans, and LIVE plans.

Ongoing Enhancements and Support

• Build enhancements to current functionality using application tools
• Participate in detailed testing of software updates and upgrades
• Respond to issues reported by users; research and resolve issues in a timely fashion
• Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issue impacts, set appropriate expectations on issue resolution
• Responsible for ongoing on call duties for one or more applications which generate Incidents outside of business hours. Often this role is on call for the most critical applications requiring the fastest and most skilled level of response. Troubleshoot and resolve system issues escalated by the Help Desk
• Collaborate with vendor support personnel to research and resolve vendor product issues
• Participate in vendor user groups and online listservs, and review contents of vendor updates, to ensure optimization of the capabilities of the assigned applications
• Participate in cross-training, as a trainer and a learner, for personal development and to ensure adequate secondary coverage on all applications

Business Acumen
Indicate key business qualities that impact the operational success of the role. JOB KNOWLEDGE AND SKILLS:

• Strong technical/analytical skills demonstrated through prior IT experience, preferably in healthcare
• Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements
• Excellent customer service orientation, including good communication skills
• Flexibility and can-do attitude
• Must be a team player and demonstrate interest in a longer-term role
• Passion for supporting applications in a healthcare environment

Experience
Indicate the required and preferred (optional) amount and type of experience.

• Undergraduate degree and 6-8 years IT experience, or Graduate degree and 4-6 years IT experience (preferable healthcare)
• An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

Education, Licensure, Certifications and Registrations
Please describe the minimum and preferred requirements.

• Undergraduate degree

Employment Opportunity Statement:
Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.

Awards and Accolades:

• America's Most Honored Businesses (Top 10%)
• Awarded by USPAAC for Fastest Growing Business in the US
• 12th Fastest-Growing Staffing Company in the USA by Staffing Industry Analysts in the US (2020, 2019, 2020)
• Fastest 50 by NJ Biz (2020, 2019, 2020)
• INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% of companies make it to this list).
• Top 100 by Dallas Business Journal (2020 and 2019)
• Proven Supplier of the Year by Workforce Logiq (2020 and 2019)
• 2019 Spirit of Alliance Award by Agile1
• 2018 Best of the Best Platinum Award by Agile1
• 2018 TechServe Alliance Excellence Awards Winner
• 2017 Best of the Best Gold Award by Agile1(Act1 Group)

Thanks and Regards,
Aman Sharma
Sr. IT Recruiter
Net2Source Inc.
Global HQ Address – 7250 Dallas Pkwy, Suite 825 Plano, Texas 75024
Office:

(201) 340-8700

x 504 | Cell:

(201) 255-6522

| Fax:

(201) 221-8131

|
Email:
Web: | Social: | |

Salary : $70 - $75