ServiceNow Architect

Job Description

We have an opportunity for a ServiceNow Architect to join out talented team. The architect shall lead the investigation of legacy system data, design new data models, develop the data migration plan and guide the data migration process. Also, leading the development of technical architecture, approach, design of the system as well as ensuring developers are building the application to standards. The candidate shall also consider all the requirements and implement a flexible and scalable data model that can accommodate future changes and growth of the data.

Typical responsibilities include: 

• Proven experience as the lead technical resource leading the development of solutions in client environments.
• Provide technical leadership and mentoring, perform peer code reviews, and ensure the ServiceNow team follows software development best-practices
• Experience leveraging MID Servers for integration and automation
• Prepare and present client facing and internal deliverables that are technology related
• Translate business requirements into detailed technical designs that represent actionable development tasks
• Collaborate with System Administrators and ServiceNow Support concerning strategies and technical aspects of platform upgrades
• Oversee major version upgrades and install patches
• Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces and any other configurations required to support client processes
• Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes and performing root cause analysis
• Provide operational support for Management Information Systems (MIS)

Qualifications

Requirements:

• Bachelor’s degree in Computer Science or relevant field
• 6 years of hands on experience as Servicenow Architect 
• Proven work experience in a similar role
• 6 years of Servicnow Development experience
• In-depth understanding of database structure principles
• Experience gathering and analyzing system requirements
• Knowledge of data mining and segmentation techniques
• Experience with front end technologies (HTML, CSS, JS)
• Experience with custom REST/SOAP APIs (webservices)
• Experience with interfacing with 4 systems inbound/outbound)
• Experience with leading and managing developers
• US Citizenship

Desired Skills:

• UI Builder
• Service portal
• Servicenow Licensing Models
• Strategic Portfolio Management Implementation
• Proven Optics- Formulation and execution
• Alignment Planner workspace

About Us

Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").