Site Manager

Purpose of Position

The Site Manager-Base MX provides NetJets Aircraft Maintenance management oversight and support regarding the assignment and completion of aircraft maintenance by providers on NetJets aircraft at assigned location(s). The Site Manager-Base MX provides on-site guidance and direction to our maintenance providers and ensures the completion of aircraft maintenance, is compliant with all applicable Federal, Local, and FAA regulations and meets the requirements of NetJets regulations, policies, procedures, and quality standards.

Tasks and Responsibilities

• Provides management oversight, direction, and support of NetJets aircraft maintenance at assigned locations ensuring that all maintenance tasks are completed in a safe and timely manner.
• Ensures that the maintenance performed by the maintenance vendor complies with all FAA regulations and meets NetJets policies, procedures, and quality standards.
• Ensures that NetJets aircraft are maintained to the highest level of quality and that all availability targets are met.
• Works in concert with Base Planning to ensure proper facility loading and labor utilization as needed and proper event duration planning is achieved. Track and record task level labor and material requirements for routine maintenance tasks as needed.
• Ensures required parts, tooling, and/or expertise for aircraft undergoing maintenance are sourced and that NetJets computers systems are kept up to date with aircraft maintenance status.
• Support and complete NetJets Quality non-conformance requests as necessary.
• Support vendors in finding solutions to issues negatively impacting maintenance production.
• Performs monthly Base Facility Audits and Task Audits IAW with NetJets GMM.
• Manages and controls the approvals or expenditures related to the maintenance and tasks completed by vendors. Except for flat rated items previously agreed upon by NetJets and the Supplier.
• Manages and reviews for the invoicing and usage of dedicated labor hours when applicable. Approves and routes the invoice to the Maintenance Warranty and Finance department for final payment.
• Acts proactively to understand evolving business needs and quickly ascertains information to make timely, accurate business decisions.
• Acts as a liaison between NetJets, the maintenance vendor, FBO providers and other departments internal to NetJets including, but not limited to Maintenance Control, Warranty Finance, Maintenance Planning, Aircraft Refurbishment, Flight Operations, Owner Services, Global Procurement and Security.
• Management of relationships includes maintaining a professional and effective environment with NetJets maintenance providers.
• Manages and reports on vendor performance during routine meetings using metrics and reporting systems as required by NetJets.
• This may include tracking and recording of performance metrics, dedicated labor and/or invoice expenditures, etc
  
• Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.

Education

Certifications and Licenses

Years of Experience

Core Competencies

Knowledge, Skills, Abilities and Other (KSAOs)

• Three or more years aviation maintenance management experience
• Three or more years’ experience with turbine powered aircraft and systems
• Working knowledge of aircraft maintenance warranties and/or programs
• Invoicing experience including reviewing and/or disputing charges
• Proficient with MS Office applications
• Experience with maintenance tracking software systems
• Excellent written and verbal communication skills