Computer support specialist

Computer Support SpecialistCompany Description : Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector.

Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS / USCG, DHS / S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions.

Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus.

Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001 : 2015, ISO / IEC 20000-1 : 2011, ISO / IEC 27001 : 2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.

Clearance : Must have an active Secret Clearance. Position Description : Network Runners is a highly motivated Computer Support Specialist to support the 492nd Special Operations Wing (492 SOW).

The Computer Support Technician will support Wing leadership, Wing staff, and the 492nd Special Operations Training Group staff, at Hurlburt Field, FL and the Wing staff at Duke Field, FL.

This position is located at Hurlburt Field, FL.Duties and Responsibilities : Provide support and lead setup of special network / communication (COMM) projects.

Provide onsite video tele-conferencing support and troubleshooting / repair capability, lead, and plan COMM support for new offices and moves and manage asset accounts.

Manage Verizon and AT&T telecommunication accounts.Ensure Non-secure Internet Protocol Router and Secret Internet Protocol Router devices are current and up to date, and address system quarantines in the case of "spillage".

Report security incidents and execute corrective security procedures.Process requests for organizational box certifications, in-process new users to ensure access to all share drives, distros, and organizational boxes.

Remove and replace telephone instruments, install, and troubleshoot all issued mobile email access, and troubleshoot / service classified blackberry enterprise service devices.

Perform client-level Personal Wireless Communication Systems functions except for land mobile radios.Plan, schedule, and implement installation and maintenance functions associated with mobile devices and determine extent and economy of repair of malfunctioning equipment.

Active Secret Clearance Required.Type of Job : Full TimeSalary : Competitive salary Attractive Benefits Package : Medical, Dental, Vision, 401K, HSA / FSA, LTD / STD, PTO, Federal HolidaysWork location : Hurlburt Field, FLNetwork Runners, Inc.

NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.

Last updated : 2024-03-06