What are the responsibilities and job description for the Patient Service Coordinator position at Neurology One?
About us
Neurology One is a company in Winter Park, FL. We are supportive, professional, collaborative and our goal is to Provide the best neurological care in Central Florida.
Our work environment includes:
- Relaxed atmosphere
- Casual work attire
- Growth opportunities
- Safe work environment
Neurology One is seeking to employ a Full-Time employee to offer exceptional service to our doctors and patients by greeting, assisting, and scheduling patients both in person and over the phone. We are a sub-specialty neurology office that offers clinical care to neurodegenerative diseases such as Parkinson's Disease, Alzheimer's Disease, and more. Must have a welcoming demeanor and desire to help others. This position is Monday through Friday. This position may start out as part-time during training and turn into a full-time position. We take great pride in excellent customer service and patient satisfaction. Must be able to be a team player and work well with others. Our office has a family-friendly feel and it shows when you come in. We are excited to add another member to our team!!
KEY RESPONSIBILITIES:
-Greets patients in a courteous and polite manner, and conducts all front office functions as requested.
-Answers telephone inquiries and triage calls. Must be able to display excellent telephone and switchboard etiquette.
-Maintain patient records private in accordance with the Office policy.
-Responsible for accurately and professionally handling all front desk operations, including answering phone, checking patients in and out, collecting co-pays and scheduling appointments.
-Assist with referrals and authorizations
-Assist with inventory and maintain office supplies.
-Complete patients' phone calls including but not limited to proactive care coordination, appointment reminders, care management, and complete documentation with telephone encounters and in person.
-Assist with patient appointments including preparation, form completion and uploading, check-in, check out and follow-up actions.
EXPERIENCE:
-CPR certified
-HIPPA certified
-Knowledge of medical terminology
-Experience with Practice Fusion
-Excellent computer skills
Job Type: Part-time
Salary: $11.50 - $12.50 per hour
Schedule:
- Monday to Friday
Job Types: Full-time, Part-time, Contract
Pay: $12.00 - $13.00 per hour
Benefits:
- Paid time off
- Paid training
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Education:
- Associate (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: One location