Customer Service Representative
Job Posting for Customer Service Representative at New Age Logistics
Customer Service (Shipping & Receiving)
Looking for an enthusiastic, customer-focused full-time shipping and receiving clerk to work in our Warehouse Division. The individual will possess a strong work ethic, team concept and positive attitude towards customers and team members alike.
The Responsibilities include:
- Scheduling shipments through multiple Internet Portals.
- Data entry.
- Responsible for sending and receiving phone calls from customers while providing excellent customer service.
- Verifies and confirms customer and account data by reviewing, correcting, deleting, or reentering data.
- Organize, file, and retrieve corresponding paperwork in the file area.
- Develops and retains customer confidence and can adhere to confidentiality requirements.
- Contributes to the company and team's success by accomplishing tasks, assignments and duties in a timely fashion.
Needed Qualities:
- Computer and Internet Literate.
- Ability to stay organized.
- Attention to detail.
- Analyzing information.
- Confidentiality.
- Type 35-40 WPM.
- Excellent phone etiquette.
- Strong Reading Comprehension.
Expectations:
- To be punctual.
- Present and promote a positive and professional attitude.
Work Experience:
- At least 2 years of shipping & receiving experience.
Education:
- High school diploma.
- Some college courses work preferred.
Wages:
- We offer competitive benefits.
- Wages are commensurate with experience.
Salary.com Estimation for Customer Service Representative in Bedford, OH
$36,308 to $45,839
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