What are the responsibilities and job description for the Quality Associate position at New Balance?
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
JOB MISSION
Works closely with manufacturing associates and members of the leadership to achieve consistent quality results through a consistent process. Support the quality control of in process materials/product as well as the quality assurance of incoming materials and finished goods within the manufacturing environment. A certain degree of creativity and latitude is required.
MAJOR ACCOUNTABILITIES
Conducts in process reviews (QC) against work instruction and quality specification sheets and determines if operation and product being evaluated is compliant.
Inspects a selection of finished product (QA) against customer expectations and NB Global Standards.
Assists manufacturing in problem solving quality issues by identifying root cause, trialing, and implementing countermeasures. May need to develop interim containment plans as necessary.
Designs and creates spreadsheets as needed to gather and analyze inspection data for use within the facility and/or as part of SMR process.
Works with supervisors and other quality related associates to resolve issues as identified by the inspections and to continuously improve methods used.
Performs daily tasks including data entry, track returned finished goods movement through the facility, and assist others in understanding quality issues.
REQUIREMENTS FOR SUCCESS
High school diploma or equivalent and 5 plus years in a manufacturing and/or a quality assurance environment. Associate degree preferred.
Understanding and working knowledge of quality tools and problem solving methodology.
Ability to recognize and problem solve root cause(s) of defective product.
Excellent communication skills.
Computer skills required including Office (Word, Excel).
Able to lift light to moderate weight materials up to 35lbs.
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
