Quality Control Specialist

Title: Quality Control Specialist

Reports to: Quality Control Manager

Department: Field

Full-time Nonexempt

About NGP and NGPAF: New Georgia Project (NGP) is a non-partisan, 501c3 nonprofit organization formed to register the unregistered people of color in the state of Georgia. Our work is based in registering and advocating for Georgians of color (Black, Latinos, Asian Americans) while engaging them in the democratic process and participating in collective actions around common issue areas. Those issue areas include voting rights, quality and affordable health care, economic justice, civil rights and more. New Georgia Project Action Fund (NGPAF) is NGP’s non-partisan, 501c4 affiliate organization. It was formed to increase the civic participation of underrepresented and underserved communities of color. NGPAF does this by engaging in local and state political campaigns, in support of, or opposition to, ballot measures, referendums, recalls, initiatives and candidacies for local and state offices.

Position Summary: NGP and NGPAF are vibrant, independent, fast-paced, non-partisan voter registration and civic organization that have seen explosive growth in the last twelve months and are headquartered in Atlanta, Georgia. NGP and NGPAF seek a passionate, collaborative, innovative, and meticulous quality control professional to serve as the Quality Control Specialist (QCS) that will join the organization during an exciting time of transformation. The purpose of the QCS role is to implement, coordinate, inspect, and preserve the New Georgia Project’s voter registration process across the state, thus ensuring the validity of voter registration forms collected by an office. The incumbent in this position will leverage their scrupulous analytical abilities while utilizing political campaign experience with a proven track record of success in similar roles of progressively greater responsibility. The ideal candidate will have a robust data verification background and impeccable verbal and written communication skills. The QCS will have a keen business expertise, which includes an analytical mindset, a great capacity for flexibility, an adaptability to shifting priorities, and exemplary time management skills. Because our target communities and colleagues come from a wide range of backgrounds, applicants need to be able to thoughtfully navigate issues related to diversity, equity and inclusion, and bring a deep commitment to advancing these values. You’ll also need to bring a strong commitment to excellence and true collaboration, an ability to work quickly but carefully, and appreciation for/patience, and developing and growing your team members.

Schedule: Tuesday to Saturday

Essential Duties and Responsibilities:

• Analyze & Communicate
• Review, scan, and verify data from our outreach campaigns.
• Provide feedback reports to canvass managers regarding discrepancies identified.
• Use of VAN and other relevant databases to report findings to Headquarters (HQ).
• Identify potential issues with program results and communicate information with canvass managers and HQ.

Required Qualifications:

• 3 years of quality control experience for organizations and institutions of similar size and budget
• 2 years of Adobe Acrobat Professional, Microsoft Excel, and NGPVAN experience.
• 3 years of experience working in teams and participating in cross-departmental planning with a diverse group of stakeholders.
• 2 years of hand-on political campaign experience.
• 25% of statewide travel is required

NOTE: Please make sure your phone number is included on your resume.

Desired Competencies:

• High accuracy and attention to detail while juggling multiple responsibilities and projects with competing deadlines.
• Demonstrated leadership capabilities.
• Strong sense of organization and time management skills.
• A strong commitment to results; "can-do" mindset with emphasis on accountability.
• Strong sense of urgency while remaining calm under pressure.
• Adaptable self-starter who can take appropriate initiative to drive for results while also working as a team.
• Excellent written and verbal communication skills, including presentation skills
• Ability to troubleshoot for effective resolution.

Scope and Impact:

The incumbent will have a passion and commitment for NGP’s and NGPAF’s mission, history, and its work. They will understand how this role contributes to the overall mission, drawing inspiration for the position of Quality Control Specialist (QCS) from the community. The QCS will be an inspiring and empathic individual of unquestioned integrity, ethics and values, treating others with respect. Additionally, this position has recurring work situations that involve having a high degree of discretion. The need for accuracy and effective utilization of accepted programs and routines is high. Errors in judgment will waste resources and adversely impact performance.

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily works in an office environment with a desk, chair, and quality lighting.
• Due to COVID, the Development team is currently working remotely. This role is currently fully remote working on US Eastern Time, and will be based in Atlanta, GA when we return to our offices (date TBD).
• Frequently required to stand and sit for extended periods, reach with hands, fingers, and arms and speak and hear clearly.
• May infrequently lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
• The noise level in the work environment is typically low to moderate.

Limitations and Disclaimer:

The above position description is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/ or abilities. To perform this position successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis. NGP and NGPAF are equal opportunity employers. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status.

Job Types: Full-time, Permanent

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift

Work setting:

• In-person
• Office

Work Location: In person