Director of Operations

DIRECTOR OF OPERATIONS

PRIMARY FUNCTION

The Director of Operations is responsible for providing vision, support, and direction to over operations and facilities team.

REPORTS TO

Executive Director

PIMARY RESPONSIBILITIES

Management & Leadership

• Oversee a staff of 10, i.e. 1 Facility and Agency Maintenance Associates, 1 Food Service Supervisor, 1 Operations Supervisor, providing timely planning goals for programs, schedules and routines, reports, and execution of projects as assigned.

• Leading, coaching, managing, and developing the operations team that builds sustainability rooted in data and evidence.

• Actively serve on the school’s Senior Leadership Team and work productively with the team to address concerns and solve problems efficiently.

• Clearly articulating organizational priorities, policies, and plans that operate smoothly to support instruction and school culture in formed by data and evidence.

• Proactively driving innovation, trying new approaches, and tackling problems from many angles and with creative solutions by accepting constructive feedback with thoughtful consideration and appropriate response.

• Identifying and spreading best practices and innovations that leads to great outcomes and trust within the department by completing projects precisely, effectively and timely.

• Oversee and ensure the proper procedures, schedules, routines and means for operation and maintenance of the school; by managing the facilities/operations department and third-party contracts for maintenance, and security.

• Developing and having a clear vision to goals with effective plans to implement those goals.

• Utilizing the appropriate staff members in shared decision-making and communicates decisions to appropriate parties in a timely manner.

• Investigates circumstances of employee on-the-job injuries; prepares required documentation; and reports safety hazards to Executive Director.

• Recruit, interview, train, and monitor all Operations and Maintenance staff.

• Perform annual evaluations for Operations and Maintenance staff.

• Articulates NHACS mission and vision statement and models the PRIDE pillars for community members.

• Develops and maintains constructive relationships with others and manages disagreements effectively.

• Keeps Executive Director and other stakeholders well-informed of significant challenges or issues in area of control.

Budget & Finance

• Work with the school Executive Director and Chief Financial Officer to develop annual and five-year budgets that are adequate for the school's needs, including preparation of periodic budget forecasts.

• Maintain accurate records of all financial transactions and submit them to the Finance department for processing.

• Participate in monthly meetings to review/account for budget variances.

• Ensure adherence to school’s operations policy and procedures; participate/assist in annual financial audit process by providing documentation as needed to auditors.

• Approved/Deny purchasing process by staff placing orders with vendors, tracking delivery and maintaining inventory.

School Operations

• Generally, insures that the physical plant is thoroughly cleaned daily, is fully stocked with necessary supplies, and is up to NY State code.

• Manage relationships and negotiate services and contracts as it relates to food service, security, facilities, etc.

• Maintains ongoing inventory of school resources.

• Builds cafeteria culture that supports students in meeting behavioral expectations.

• Creates effective routines for school aides as it relates to duty schedules.

• Keeps accurate and up to date records of students receiving Free and Reduced-Price Lunch and manages federal school food reimbursement.

• Effectively manages human, material, and financial resources to ensure appropriate food service for all and to comply with legal mandates.

• Aggressively monitor and maintain usage and cost data for operations related activities and make recommendations for improvement.

• Manage contracted services. Evaluate and renegotiate contracts with all vendors and service providers on an annual basis.

• Organize and manage the school’s system for purchasing goods and services by recommending facility updates and improvements needed.

• Develops, implements, coordinate school safety plan to ensure successful training of all stakeholders in execution of the plan.

• Develops, implements, and monitors work practices systems and methods that are effective, efficient and consistent with school policy and state mandates.

• Supervises requisitions, receives and distributes classroom, office and work room materials.

• Each year, prepare the school for start-up/new school year by ordering furniture, equipment, and classroom supplies as well as ensuring that school services (i.e., food services) are lined up and ready for action

SKILLS AND ABILITIES

• Well organized with good verbal, written, and interpersonal skills
• Work effectively with staff, students, and public
• Work autonomously within school established guidelines and policies
• Able to adapt in the face of ambiguity, shifting priorities and rapid change.
• Able to articulate proper messages sent to all stakeholders, in the form of discussions, reports, letter or email correspondence, etc.
• Organize tasks, set priorities, meet deadlines, and manage multiple tasks
• Demonstrate good judgment and good problem-solving skills
• Respond appropriately to evaluation and changes in the work setting
• Takes responsibility for and participates in a meaningful and continuous process of professional development that results in enhanced job performance.
• Works in a collegial and collaborative manner with the community to promote and support that mission and vision of NHACS.
• Able to professionally and openly confront students and peer negative attitudes and affirms positive attitude.

DESIRED QUALIFICATIONS

• Bachelor’s Degree; Master Degree preferred
• Prior experience with school operations
• Excellent oral and written communication skills
• Good working knowledge of computer skills (Microsoft Suite 2016, word processing, databases, internet, etc.)
• Comfort level with financial oversight and budgetary tracking to support strategic growth
• Experience managing cross-functional teams to develop and implement systems and processes to increase the effectiveness and efficiency of a growing organization
• Willingness to work autonomously, collaboratively, and/or under the direction of senior staff, as needed
• Acute attention to detail coupled with the ability to think and act strategically
• Flexible and able to multi-task; can work within an fast-moving environment, while also driving toward clarity and solutions
• Demonstrated resourcefulness in setting priorities and guiding investment in people and systems
• Willingness to learn and grow professionally
• Outstanding supervisory and organizational skills

Job Types: Full-time, Contract

Pay: From $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Manhattan, NY: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Work Location: One location