Graduate Admissions Counselor

POSITION: GRADUATE ADMISSIONS COUNSELOR- PROFESSIONAL SERVICES SPECIALIST 3

LOCATION: GRADUATE ADMISSIONS

JOB SUMMARY: The Graduate Admissions Counselor at New Jersey City University (NJCU) will collaborate closely with the Director of Graduate Admissions to execute strategic recruitment initiatives and engage with prospective graduate students. This role entails representing NJCU recruitment events, managing communications through Slate CRM system, and contributing to admissions event planning. The Graduate Admissions Counselor will serve as a vital member of the admissions team, playing a key role in attracting and enrolling new graduate students while providing comprehensive guidance on the admissions process and academic offerings.

• Partner with the Director of Graduate Admissions to establish outreach objectives, including the development of feeder programs with high schools, community-based organizations, and faith communities.

• Engage with prospective NJCU graduate students by visiting schools and participating in college fairs to generate applications for admission.

• Foster relationships with prospects and applicants through personalized in-person, email, and telephone communication to support them throughout the admission process.

• Manage communication initiatives, database maintenance, content creation, and CRM messaging to ensure effective engagement with prospective students.

• Establish effective communication channels with prospective students introducing them to NJCU graduate programs and guiding them through the admissions journey.

• Plan and execute admissions yield events, including information sessions, workshops, and open houses, to enhance student engagement and enrollment.

• Coordinate the development, documentation, and maintenance of communication materials while providing training support to staff as needed.

• Collaborate closely with academic departments and the marketing team to support recruitment efforts and promote NJCU’s graduate programs.

• Prepare clear, technically sound reports containing insights and recommendations to assess the effectiveness of outreach initiatives.

• Assist the Director in evaluating proposed publications and utilize Peoplesoft reports as needed.

• Other duties as assigned.

SKILLS & ABILITIES:

• Exceptional customer service and interpersonal skills.

• Strong organizational and communication skills.

• Ability to maintain effective relationships with diverse stakeholders.

• Capability to conduct presentations for various audience sizes.

• Attention to detail and adherence to institutional procedures.

• Decisiveness and problem-solving skills.

• Dependability and trustworthiness.

EDUCATION: Bachelor’s degree required.

EXPERIENCE: (1) One year of Professional experience in higher education institutions, with admissions experience preferred.

To apply for this position, refer to the NJCU website at: http://www.njcu.edu/hr/employment

We offer a competitive Compensation and Benefits Package

New Jersey City University is an equal opportunity institution encouraging a diverse pool of applicants.

New Jersey City University is a Tobacco and Smoke Free Campus. For the health of our employees, students and visitors, smoking, vaping, and tobacco use is not permitted on campus. This includes all buildings, grounds, and parking lots.

SAME Applicants: Candidates applying under the New Jersey “SAME” program, must include a Schedule A or B letter with other supporting documents (resume, proof of degree, etc.) by the closing date indicated above. For more information, please visit https://nj.gov/csc/same/overview/index.shtml , email: SAME@csc.nj.gov, or call CSC at (833) 691-0404

CUT-OFF DATE FOR FILING APPLICATIONS: Open until filled

New Jersey City University (NJCU) is not accepting applications from third party recruiters for this position. Any resumes, curriculum vitae or applications submitted to NJCU for this position shall be deemed the property of NJCU and no commissions or referral fees shall be paid.