Medical Assistant

POSITION SUMMARY

As the Medical Assistant, you will be responsible for assisting in the retention of long-term quality patients for the clinic through the execution of service delivery systems so the patient’s needs and expectations are exceeded. You will be assisting the medical provider in delivering care and completing administrative duties in our fast-paced clinic. As a Medical Assistant, it will be required that you have a high level of interaction with others as well as participate in educating the patients.

PERFORMANCE OBJECTIVES

• Complete patient vitals, obtaining and documenting patient history, and updating patient information in the chart/ EMR
• Maintain confidentiality of patient information and medical records according to HIPPA guidelines
• Restock exam rooms, perform routine cleaning, and manage supplies to keep inventory current
• Ability to read and interpret medical orders/protocols and diagnostic test results
• Take quick action with the physician/physician assistant/nurse practitioner in handling and resolving complex patient matters
• Ensure seamless, efficient patient flow on medical side by working with the team
• Assist with procedures (blood draws, assist in injections, sterilizing, etc.)
• Reliably keep a clear line of communication with provider to deliver feedback and progress of patient treatment plan
• Educate the patient on the services provided in the clinic
• Consistently offer the highest level of personalized customer service while maintaining a positive, enthusiastic, and helpful attitude

CAPABILITIES/KEY COMPETENCIES

• Multitask in a fast-paced environment with a variety of personalities
• Exceptional interpersonal skills to quickly and effectively connect with patients and staff
• Entrepreneurially orientated, driven to succeed, and a commitment to achieve results and solve problems
• Self-starter who can work under the direction of a provider, independently and as a team within existing processes or operate effectively with ambiguity
• Ability to be forward-thinking in the organization of patients, schedule, practitioners and office flow is required
• Clear oral and written communication skills utilizing proper grammar
• Proficient computer skills
• Present self in a professional and positive manner in attitude and appearance at all times
• Ability to multitask while ensuring accuracy and adherence to policies and procedures
• Understand, align with and communicate the clinic’s mission, vision, and values

EDUCATION & EXPERIENCE

• Medical Assistant graduate of an approved school and certification required
• Familiarity with medical billing procedures
• Ultrasound experience preferred but not required
• 2 years experience in a multi-physician practice preferred

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Commitment to Diversity:

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, New Medical Center recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business, we hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

Our Mission

The mission of New Medical Center is to maximize the quality of life of our community through innovative integrated healthcare.

Our Vision

New Medical Center will be the premier holistic healthcare system in the state by providing exceptional patient care and treatment solutions while enriching lives emotionally, financially and spiritually.

Our Values

New Medical Center operates by these guiding core values: inspiration, alignment, innovation, discipline, accountability and results.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance

Medical specialties:

• Allergy & Immunology
• Neurology
• Orthopedics
• Pain Medicine
• Physical & Rehabilitation Medicine
• Sports Medicine
• Wound Care

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person

License/Certification:

• Certified Medical Assistant (Preferred)

Ability to Commute:

• Waupun, WI 53963 (Required)

Work Location: In person