Job Posting for Night Auditor at NEW ORLEANS HOTEL COLLECTION LLC
Description
The Night Auditor is responsible for processing and reporting daily transactions and supervising hotel overnight. The incumbent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions during the shift. The incumbent must utilize available resources to provide excellent guest satisfaction.
ESSENTIAL FUNCTIONS
Handle guest check-ins and check-outs efficiently and in a professional manner, informing guests of hotel’s facilities at check-in. Have a thorough knowledge of any express check out procedures.
Have working knowledge of reservations and yield management procedures - take same day reservations and make accurate future reservations when necessary. Know cancellation and walked guest procedures and be able to perform them if needed.
Record all information related to guest wake-up calls into wake-up call log and complete necessary arrangements to ensure that wake-up calls are made on schedule.
Verify and transmit registration cards for arriving guests.
Assist in the verification, balancing, and revenue maximization of the hotel’s availability.
Finalize transactions completed during the day. Create and/or print required reports, file or transmit as directed and process credit card transactions.
Verify each front desk shift’s transactions, credit card and cash deposits, and report any discrepancy to the Front Office Manager.
Have working knowledge of reservations, procedures and yield management techniques. Take same day reservations and make accurate future reservations when necessary. Know cancellation and walked guest procedures and be able to perform them if needed.
Full job description available upon request.
Requirements
EDUCATION
High School graduate or equivalent required
EXPERIENCE
Prior Customer Service related experience preferred.
Salary.com Estimation for Night Auditor in New Orleans, LA
$27,492 to $32,568
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Night Auditor career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Night Auditor.
Click the checkbox next to the jobs that you are interested in.