Business Office Coordinator

Why New Perspective Senior Living? A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

Position Summary

As the Business Office Coordinator, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more. You will act as a hospitality ambassador at all times, and comply with federal and state laws and regulations as well as the Company’s policies and procedures.

Responsibilities

• Sends monthly payables to RC Accountant
• Assists with collections of resident invoices.
• Answers incoming calls with a smile and provides routine information to callers;
• Maintains compliance with applicable federal, state, and local regulations, to include HIPAA and resident rights, and all New Perspective policies.
• Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
• Screens and directs all visitors.
• Assist in promoting positive Family Communication.
• Communicate and interact with residents, families and team members in a kind, respectful and effective way.
• Champion hospitality and deliver excellent customer service to residents, families, visitors, and vendors.
• Attend and participate in all required training, team meetings, online learning resources, and others as required.
• Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.

Skills & Qualifications

• High School diploma or GED equivalent or equivalent of relative experience.
• Strong computer skills and ability to interact with a variety of electronic devices.
• Strong administrative and organizational skills.
• Experience working with older adults in senior living, long-term care, home health or other health care setting a plus.
• Ability to work in a team environment with strong communication and interpersonal skills.
• Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to communicate effectively verbally and in writing using the English language.
• Ability to prioritize and effectively manage multiple tasks simultaneously.

Team Member Benefits & Perks*

• Medical, Dental, & Vision Insurance
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Leadership Development & Career Advancement
• Real-time Access to Earned Wages
• Referral Bonuses
• Employee Assistance Program

• Benefits vary by full-time, part-time, and PRN status.

New Perspective is an Equal Opportunity Employer.