What are the responsibilities and job description for the Environmental Maintenance Services Director position at New Perspective?
Why New Perspective Senior Living?
A career with a purpose starts here!
This is an exciting time to join New Perspective. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.
Position Summary
As the Environmental Maintenance Services Director, you will be responsible for overseeing and directing the maintenance and housekeeping department. You will comply with federal and state laws and regulations as well as Company’s policies and procedures.
Responsibilities
- Supervises maintenance and housekeeping team members in completing maintenance/housekeeping tasks at physical plant.
- Ensures all maintenance and housekeeping team members follow all New Perspective policies and procedures.
- Recruits, hires, train, disciplines, and terminates maintenance and housekeeping team members.
- Oversees maintenance of community plumbing, electrical, HVAC, elevators and kitchen systems.
- Manages capital expenditures and special projects.
- Determines action to be taken for major repairs; undertakes identification and negotiation of rates to complete repair work from third-party vendors; makes recommendations regarding same.
- Directs set-up and break down for community events.
- Develops and responsible for managing the monthly/annual budget for the maintenance department.
- Maintains maintenance logs, fire drill logs, water temperature logs, and records of disaster drills.
- Responsible for overseeing the TELS preventative maintenance management process.
- Responsible for overseeing 72-hour room turnover and readiness.
- Conducts retention activities to ensure adequate levels of engaged team members.
- Performs minor carpentry, flooring, painting, and maintenance functions, if needed.
- Communicates and interacts with residents, families and team members in a kind, respectful and effective way.
- Know your residents! Memorize social histories to engage with residents.
- Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.
- Attends and participates in team meetings including New Perspective Town Hall and departmental meetings.
- Satisfies and monitors education needs through the Learning Management System and other resources.
- Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.
Qualifications
- Associate degree or equivalent training/certification with strong knowledge of plumbing, electrical, HVAC, elevators and kitchen systems.
- Ability to manage other personnel in the performance of maintenance tasks
- Ability to prioritize maintenance projects
- Experience working with older adults in senior living, long-term care, home health or other health care setting. Has demonstrated ability or strong desire to engage with residents with dementia
- Ability to work in a team environment. Strong communication and interpersonal skills.
- Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
- Strong computer skills and ability to interact with a variety of electronic devices.
- Ability to communicate effectively verbally and in writing using the English language.
- Ability to handle multiple tasks simultaneously.
- Ability to work a flexible schedule, including weekends and holidays.
Team Member Benefits & Perks*
- Medical, Dental, & Vision Insurance
- 401(k) with Company Match!
- Paid Time Off and Holidays
- Company-Paid Basic Life Insurance
- Voluntary Short-Term Disability
- Company-Paid Long-Term Disability
- Health Reimbursement Account/Health Savings Account
- Flexible Spending Accounts
- Education assistance - up to $5,000 per calendar year!
- Leadership Development & Career Advancement
- Real-time Access to Earned Wages
- Referral Bonuses
- Employee Assistance Program
*Benefits vary by full-time, part-time, and PRN status.
New Perspective is an Equal Opportunity Employer.
