Medical Office - Insurance Verification/Medical Receptionist

Location: Sarasota Office

Regenexx Tampa Bay located in Sarasota, St Petersburg, Tampa Bay and Orlando are the leading healthcare provider of Regenexx procedures in Florida and one of the most experienced in the country.

Regenexx are the creators of the concept of Interventional Regenerative Orthopedics and were the first in the U.S. to precisely inject stem cells for orthopedic conditions utilizing image guidance to heal damaged tissue.

Regenexx physicians have the greatest breadth and depth of procedural skill and experience and have long term national registry data showing safety and efficacy of these specific procedural protocols along with many research publications.

We deliver an excellent alternative to orthopedic surgeries, medications, and cortisone injections that provide better outcomes to the patient and reduces 75% of the orthopedic cost for self-funded employers that offer Regenexx as a covered benefit for their employees.

The Regenexx Tampa Bay Medical Front Office Administrative Specialist (Sarasota office) provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling follow-up appointments, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

• Please read through the job description below; please add to your resume: employment related references. Please, no calls to the office, this is reserved for prospective new patients and existing patients only at this time. The Practice Manager will be calling perspective candidates.

Thank you and Good Luck!

Main Job Tasks and Responsibilities

• Work collaboratively with physicians, call center staff, and other clinic personnel
• Responsible for patient verification of insurance eligibility and benefits
• Effectively multitask while tracking several tasks and follow-ups to completion
• Accurately maintain and manage patient records in EHR
• Greet patients warmly
• Register patients according to established protocols
• Answer and triage incoming calls; transfer calls as required
• Deal with patient inquiries
• Schedule patient follow-up appointments
• Collect and post patient payments
• Respond and comply to requests for information
• Maintain stock of forms and office supplies
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality
• Complete other clerical duties as assigned
• Coverage for other offices for sickness, vacation etc...

Success Factors:

• Experience working in a healthcare and knowledge of medical terminology is strongly preferred
• Must be extremely organized and detail oriented
• Excellent written and verbal communication skills a must
• Proficient in use of computer systems for data entry, communication, EHR.
• Friendly and enjoys talking to people.
• Able to work independently and in teams.
• Be coachable and open to feedback and quality improvement
• Reliable, dependable and accountable

Education and Experience

• High school diploma
• Basic understanding about health insurance
• Knowledge of medical terminology, procedures and diagnosis a PLUS
• Knowledge of computer and relevant software applications
• Knowledge of general administrative and clerical procedures
• Teachability

Key Competencies

• Information collection and management
• Communication Skills
• Planning and organizing
• Attention to detail
• Customer service skills
• Flexibility
• Team player

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $16 - $18