JOB SUMMARY
The Human Resources (HR) Coordinator is responsible for supporting the HR department in various aspects of human resources management including recruitment, onboarding, employee relations, employee records, payroll processing, and administrative support. The HR coordinator will be a trusted point of contact for new hires and existing team members and assist in championing a collaborative and welcoming work environment. A successful HR Coordinator will have excellent communication and interpersonal skills, attention to detail, and the ability to hand confidential information with professionalism.
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ESSENTIAL FUNCTIONS RESPONSIBILITIES
- Adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
- Respond to internal and external HR-related inquiries or requests and assist as needed
- Coordinate and facilitate new employee onboarding and orientation including new hire paperwork, conducting orientation sessions, and ensuring completion of required forms and documents
- Assist in maintaining accurate and up-to-date employee records including personnel files, time-clock records, time-off records, and other HR-related documents
- Support the recruitment and hiring process by sourcing candidates, assisting with the application process, performing background checks, issuing offers of employment, and organizing new-hire onboarding
- Provide training and support to team members on HRIS system, processes, and procedures
- Coordinate with department managers to ensure timely and accurate processing of payroll
- Obtain a strong understanding of HR policies and procedures including employment laws and regulations
- Assist in the communication of HR policies, procedures, and programs; ensure that employees are informed about practices and provide guidance and support in compliance matters
- Assist in the preparation and distribution of HR-related communications, including employee
announcements, programs, and initiatives
- Coordinate and schedule employee onboarding, training, and development programs
- Support HR projects and initiatives such as as the collection of employee engagement surveys and annual check-ins
- Schedule meetings, interviews, team agendas, and HR events including job fairs; ensure the successful execution of employee-related events
- Assist with the coordination of performance management processes and required trainings
- Maintain and encourage open-door communication with all team members
- Champion and educate staff on New Waterloo’s benefits, perks, and impact programming
- Maintain awareness of documentation needed and retained in employee files; ensure 100% compliance with I-9 documentation
- Assist in ad-hoc HR projects as directed
- Ensure open lines of communication with staff, all departments, and upper management at all times via email, log books, meetings, etc., to ensure all needs of the hotel are met
QUALIFICATIONS
- Bachelor’s degree from an accredited four-year college or university; or an equivalent combination of education and experience preferred
- Previous experience within the hospitality industry preferred
- Fluent in verbal and/or written English and Spanish preferred
COMPETENCIES
- Must be able to speak, read, write and understand the primary language(s) of the workplace
- Ability to write routine communication and correspondence and submit accurate data with sharp attention to detail
- Ability to navigate and operate software applications, computer, and HRIS systems
- Excellent organizational and time management skills; ability to prioritize and organize work assignments and follow through as necessary to achieve expected results
- Excellent communication and interpersonal skills; ability to develop and maintain professional relationships with all team members
- Solutions-oriented mindset with the ability to address employee concerns in a fair and consistent manner
- Working knowledge of HR best practices, compliance, company policies, and relevant laws
WORKING CONDITIONS
- The noise level in the work environment is usually moderate.
- The person having this responsibility may have to lift up to fifty (50) pounds daily; anything over fifty (50) pounds is considered a two (2) person lift.
- The person having this position may have to sit for six (6) hours, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for two (2) hours per day.
- The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Based upon fluctuating demands of the operation and to exceed guest expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Employee responsibilities and job descriptions are subject to review and revision. Additional outlet-specific job responsibilities may be assigned separately. Human Resource
Coordinators must develop and maintain the organization’s culture, values, and reputation in the public eye, and with all staff, guests, vendors, and partners. A Human Resources Coordinator must promote the organization’s vision in all actions and decisions and be accountable to the overall team.
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