Information Technology Specialist 3 (NY HELPS)

New York State Office of the Attorney General
Latham, NY Full Time
POSTED ON 5/9/2024

VACANCY ID # 1533 71
EMPLOYMENT ANNOUNCEMENT


TITLE: INFORMATION TEC HNOLOGY SPECIALIST 3

STATUS: PERMANENT




BUREAU: INFORMATION TECHNOLOGY



LOCATION: LATHAM



SALARY: PEF, SG-23 (Starting Salary $81,705, job rate $103,350)



The Office of the New York State Attorney General (OAG) is recognized as a national leader in civil rights, investor
protection, labor rights, personal privacy, public safety, and criminal law enforcement. The OAG is responsible for
defending the State in litigation, engages in affirmative civil and criminal investigations and litigation, and serves as the
chief guardian of the legal rights of the citizens of New York, its businesses, and its natural resources. The Information
Technology Bureau has the unique responsibility of supporting the OAG as the People’s Lawyer in its many and varied
initiatives, multiple locations, and numerous platforms. If you are looking to bring your technological experience and skill
set to an organization which serves the interests of the citizens of New York State in a multitude of ways every day, we
encourage you to apply to join the IT team here at the OAG where you will get to work on innovative solutions.

Careers with the State offer multiple benefits including paid vacation leave (13 days per year), sick leave, paid State
holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and
training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace
flexibilities include multiple options for employees including telecommuting (up to two days per week) and alternative
work schedules.

MINIMUM QUALIFICATIONS

NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no
examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this
time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS
employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service
Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have
their non-competitive employment status converted to competitive status, without having to compete in an examination.
Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State.
While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are
qualified.

Non-Competitive Minimum Qualifications:

  • Five years of professional experience in the following computer related areas: network, server, storage, and
systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and
repair; technical writing; computer security; knowledge management; database administration, design, and
management; internet/intranet development, design, and maintenance; information technology project
management; design and development of geographic information systems or computer aided drafting applications;
computer programming; business/systems analysis; program design; or program testing.


*Minimum Qualifications Substitution: A bachelor's degree in any field including or supplemented by 15 semester credit
hours in computer science and two years of experience; or a bachelor's or higher level degree in any field and three years
of experience; or an associate degree with 15 semester credit hours in a computer science field and four years of
experience.

In addition to the minimum qualifications listed above, candidates must also have:

  • More than 5 years experience with Java.
  • More than 5 years experience with JavaScript


OR

  • A Bachelors degree in Information Technology, Computer Science, Computer Information Systems,
Telecommunications, Management Information Systems or Computer Engineering.
  • 1 year to 2 years experience with Microsoft Azure Active Directory.
  • More than 2 years to 5 years direct experience in the development and implementation of APIs.


OR

  • 3 – 5 credit hours in Client Server Programming: Includes coursework the definitions, requirements, benefits, and
terminology of client/server computing, hardware and software components, architecture and application
development.
  • More than 2 years to 5 years experience in Unix Scripting.
  • More than 2 years to 5 years direct experience in the development and implementation of APIs.

Current NYS Employee: Reachable on the Civil Service Eligible List for Information Technology Specialist 3, OR
permanent or contingent-permanent status as an Information Technology Specialist 3 OR eligible for transfer.

Preferred Qualifications:
• Experience with Linux OS (RedHat)
  • Experience with Java and maintaining Java Applications
  • Experience with Proxy Servers
  • Experience with Oracle Troubleshooting (My Oracle Support)
  • Experience identifying and diagnosing data flow issues
  • Experience working with certificates to implement SSL
  • Proficient in Angular and React frontend development
  • Proficient Unix shell scripting
  • Proficient troubleshooting Applications Server logs
  • Ability to handle multiple tasks at once and prioritize those tasks appropriately
  • Experience integrating internal and SaaS based applications to an IAM/IDP platform such as Oracle OIM and
Azure AD
  • Experience supporting end-users in a help desk role or similar user support role.
  • Experience with any of the following: C#, Java, Web Server Administration, Oracle Software Administration, Unix
OS, and Networking


DUTIES

The Office of the Attorney General (OAG) is seeking an Information Technology Specialist 3 to work within our Identity
and Access Management section and myOAG application among others. The incumbent will be responsible for internal
Front-End development of for an internal application, and the maintenance and support of our existing and future Oracle
or other Software implementations, and Application Server Implementation and Configuration. Duties include but are not
limited to:

  • Maintain, support, and upgrade our internal Angular application, and ancillary supporting systems.
  • Assist with migrations for Internal Applications to new IAM solution, including Azure AD.
  • Maintain and Manage deployments on Web and App servers.
  • Documentation of Application Architecture Diagrams.
  • Certificate Management for SSL.
  • Create documentation to help support and maintain current/future architecture.
  • Supervision of ITS-2 staff and/or contracted consultants.
  • Delegation of tasks to subordinate staff and the testing/verification of task completion and correctness.
  • Provide support on tasks needed if OAG IT moves towards a newer IAM solution.

HOURS

The agency's hours of operation are Monday through Friday, between 8:30 am and 5:00 pm (37.5 hours/week).
Scheduling determinations are dependent upon the needs of each Bureau and will be communicated during interviews.


HOW TO APPLY

Applications must be submitted online.


Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.


POSTED MARCH 8, 2024

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