Dispensary Manager

Dispensary Manager

Location: NewLeaf cannabis dispensary, Martinsburg, WV

Minimum Qualifications (Skills, Knowledge, and Abilities):

· Bachelor's degree in business or related field.

· Retail or pharmacy management experience.

· Experience with medical cannabis dispensary program rules and regulations.

· Experience coaching, training, and mentoring team members.

· Proven experience establishing and meeting strategic goals and monitoring performance.

· Must pass a criminal history background check.

· Passion for providing high quality cannabis medications and excellent patient care.

· Empathy and compassion when working with patients.

· Provide patients with knowledge and information about the benefits and potential side effects of cannabis medication.

· Dispense cannabis medication in a manner strictly compliant with standard operating procedures and state law.

· Experience using Microsoft Office products and be capable of using various software platforms for performing sales transactions and tracking inventory.

· Effective interpersonal skills including listening to and consulting with patients and excellent written and verbal communication and non-verbal communication skills.

· Must organize and prioritize work.

Position Overview:

The Dispensary Manager will oversee daily dispensary operations including but not limited to opening, closing, cash handling, employee training programs, compliance with state medical cannabis rules and regulations, patient check-in, patient communications, patient consultation, order processing and fulfillment, product packaging and labeling, point of sale transactions, inventory tracking, inventory receiving, dispensary organization, and dispensary cleaning.

The ideal candidate will have two years of experience working in a state-regulated retail setting, managing employee schedules, managing employee training programs, providing stellar customer service, tracking and maintaining inventory, and conducting point of sale transactions.

Major Areas of Responsibility include:

· Ensure proper dispensary Opening and Closing processes

· Ensure proper patient check-in process

· Communicate with patients and consult patients regarding cannabis medications

· Oversee and conduct point of sale (POS) transactions

· Maintain inventory system and complete daily inventory counts

· Comply strictly with state medical cannabis rules and regulations

· Comply strictly with company Standard Operating Procedures (SOPs)

· Manage and oversee cash handling processes

· Manage and oversee physical security processes including alarm systems and video surveillance systems

· Manage and oversee inventory management purchasing processes

· Maintain cleanliness of the dispensary

· Must be able to work full-time hours according to dispensary working hours including weekends.

- May be required to work shifts at other NewLeaf dispensaries in the area.

· Will be required to stand, walk, or sit for extended periods of time, use hands to perform manual tasks, and lift or move up to 20 pounds (or more with assistance).

· Provide excellent patient care.

· Respond to calls or emails from patients requesting product, training, and general information.

· Management of patient records through the use of software platforms.

· Maintain and update product and patient databases as needed.

· Oversee fulfillment of patient orders including receiving online and phone orders, packaging orders, applying proper labeling, printing out relevant patient information, assembling orders, and conducting point of sale transactions.

· Perform other duties as assigned.

Nothing in this job description restricts the company’s right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

Reports To: Executive Management

FLSA Status: Exempt

About Us: NewLeaf is a West Virginia medical cannabis dispensary is founded by medical and cannabis professionals who are dedicated to providing quality care, cannabis education, and the best possible cannabis products to patients in the Mountain State. Our mission is to increase patient knowledge, create positive patient outcome, and improve quality of life for all. NewLeaf is an equal opportunity employer. We are committed to improving the communities we serve. We celebrate diversity and we are committed to an inclusive environment for all employees.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Retail Sales: 2 years (Required)
• Retail Management: 1 year (Required)
• cannabis: 5 years (Required)

Location:

• Martinsburg, WV 25401 (Preferred)

Work Location: In person

Salary : $20