What are the responsibilities and job description for the Service Technician position at NewSouth Window Solutions Retail?
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
We are excited to announce our ranking for 2021 as the number 1 retail window company in America! Due to our continued rapid growth, NewSouth Window Solutions is hiring a dedicated Service Tech who is searching for a rewarding CAREER opportunity.
NewSouth is a proud part of PGT Innovations, a billion-dollar company and the nation’s largest manufacturer of impact-resistant windows and doors who recently achieved a spot-on Forbes’ America’s Best Midsized Employers List. NewSouth Window Solutions currently operates in 14 markets across the Southeast and is continuing to expand in new markets which will exceed $200 million in sales. Our goal is to continue to dominate the window and door industry in every market that we serve while supporting our hardworking team members with ongoing training, internal advancement opportunities, and an emphasis on a great work/life balance!
A preferred candidate should be able or trained to:
- Trouble shoot problems
- Visit job sites
- Re-glaze windows
- Service Sliding Glass Doors
- Inspect the project with customers for final product acceptance
- Repair issues on jobs
- Communicate with service manager, production manager on issues as they arise
- Ensure you have materials for projects prior to job
- Communicate effectively with customers before during and possibly after service.
Requirements:
- Candidate must have experience with window and door installation and service or 2 years of carpentry experience
- Must have good customer service skills and can communicate well verbally and in writing
- Must be organized and have good follow up skills and be computer literate
- Experienced with framing and window trim out preferred
- Must have a clean valid driving license
SUPERVISORY RESPONSIBILITIES
N/A
PHYSICAL DEMANDS / WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent use of eye, hand, and finger coordination enabling the use of office machinery.
- Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone.
- Must be able to lift up to 50lbs without assistance
- Must be able to lift 50 lbs with assistance.
- Use of hand tools
TRAVEL REQUIREMENTS
- Required to travel to service sites daily.
In addition, we offer the following benefits after 90 days:
- Health, Dental and Vision insurance
- Matching 401k program
- Reimbursement Accounts; contributions are on a pre-tax basis
- Short Term and Long Term Disability
- Company-paid Life Insurance of one time salary and the option to purchase supplemental life insurance for yourself and eligible dependents
- Employee Assistance Program
- PTO
- 100% tuition and book reimbursement for an “A”, 75% reimbursement for a “B”
- 8 holiday’s recognized plus one floating holiday
We are a Drug-Free Environment and conduct background checks.
Apply directly through our website for immediate consideration for this amazing opportunity!
To learn more, visit www.newsouthwindowcareers.com.
Experience
Preferred
- 2 year(s): PREVIOUS WINDOW INSTALLATION EXPERIENCE NECESSARY
NSRIND
Job Type: Full-time
Schedule:
- 8 hour shift
Work Location: One location