Lead Development Representative Manager

About NexHealth

NexHealth has recently emerged as a disrupter in the healthcare industry and accelerating healthcare innovation. Since 2020, we doubled in revenue, tripled in headcount, raised 2 rounds of funding, acquired a company, opened a 2nd HQ, and increased our valuation from $40MM to $440MM!

Here's the context: A huge lack of innovation exists in healthcare because big EHR companies that store patient data refuse to provide free access to any company trying to innovate. Our platform is badly needed by doctors and dentists because we help them grow their businesses and make staff and patients' lives easier.

Here's where it gets interesting: We found a way to bypass the EHR companies and gain direct access to all the data to be able to build a highly advanced solution. These EHR companies are now panicking in the same way that taxis did back when Uber first entered the market.

Now developers and other innovators are excited to build on our API to gain access to the patient data as well. We are enabling a growing ecosystem of solutions that are building on our API to enter the healthcare market. As a result, our TAM is estimated to be well over $1 trillion! We're gearing up for rapid long-term scaling and expanding out of our newly opened office in Lehi, Utah.

About the Role

The LDR Manager role is a newly opened position responsible for hiring, onboarding, training, and managing a team of 20 LDRs. We have grown rapidly this year and are projecting even steeper growth going into 2022. At this stage, we are focused intently on building processes that scale to exponential levels while maintaining a keen attention to cultural values.

This role reports to the Director of Sales Development and you will also collaborate with various stakeholders in the Sales department. We are looking for the right candidate with critical thinking and data-driven qualities that has a passion for coaching and managing junior sales representatives.

What You'll Do

• Hire, onboard, train, and manage a team of 15-25 LDRs to achieve daily KPIs and outcomes
• Enable the team to produce a high-quality lead list that enables downstream teams (SDRs & AEs) to achieve company goals
• Keep the team accountable to meet and exceed lead list quotas
• Report to senior leaders and stakeholders on individual and team progress and performance
• Put together and execute team trainings and meetings
• Develop our next generation of SDRs & AEs with the foundational skills of workflow management and sales training

What You'll Bring

• 2 years experience working with and developing junior sales professionals (Saas or otherwise)
• 2 years experience supporting teams cross-functionally
• 1 years experience in a high-volume call center environment
• A strong attention to detail and ability to maintain and hold the team to a high-level of CRM cleanliness
• Ability to set clear expectations and enabling the team to hit the goals
• A passion for developing and training early stage sales professionals
• Ability to multitask, stay calm under pressure, and understand the company's products and services
• Mission-driven
• Do whatever it takes to achieve your goals
• Innately self motivated with a chip on your shoulder
• BA/BS degree

Tech Stack

• SFDC, Outreach, Chorus
• BA/BS degree

NexHealth Values

• Do what's right for the customer. We believe that our customers are our bosses. This approach unites us as we ruthlessly prioritize our initiatives in the best interest of our customers.
• Act like an owner. Job titles don't constrain us, and we are energized by going beyond the scope of our immediate role to achieve our goals. We take pride in exceeding expectations and believe we're each responsible for NexHealth's success.
• Speak your mind (with positive intent). We need to grow really big really quickly in order to take the market and transform the healthcare industry. In order to fully realize our mission, we value direct and transparent communication to get to the truth as quickly as possible - even if that means challenging authority. That said, we don't tolerate brilliant jerks.
• Think in first principles. Before taking action, we need to ensure we're solving the right problems. We question assumptions and consistently inquire "why" before pursuing solutions.
• Play to win as a team. We act in the best interests of our customers, which means we need to be champions who hustle and demonstrate grit. In order to win, we play as a team - even if that means putting the group's needs before our individual interests. This is how we succeed together.

Benefits

• Competitive salary plus equity
• Full Medical, Dental, and Vision