What are the responsibilities and job description for the Senior QA Tester position at Nexon America Inc?
About Nexon
Nexon, a world leader in online games, is building a workplace based on mutual respect, good humor, and the pursuit of excellence because we believe that great games can only be built by amazing people. Our vision is to create high quality, innovative online games that create unforgettable experiences for players around the world.
Nexon America is a leader in online gaming and award-winning publisher of renowned MMORPGs MapleStory, Mabinogi and Vindictus, which have gone on to break records and captivate players, and the company was recognized as a Great Place to Work-Certified™ company in February 2022 for 2 years in a row! With new projects on the horizon, Nexon America maintains the pioneering and innovative spirit of its parent company, Nexon, employing its player-first approach, while designing the best possible gameplay experiences for the western market.
SUMMARY OF POSITION:
The Senior Quality Assurance Tester is responsible for testing all features and functionality of the assigned games. This includes performing scripted and ad hoc test cases, documenting any game errors that exist in the code, analyzing and reviewing discrepancies, and verifying fixes are implemented. The Senior QA Tester will also be responsible for providing feedback on improvements to QA process and tools.
We are currently working in the office 2-3x a week in a hybrid work model.
JOB RESPONSIBILITIES:
- Perform focused creative testing based on assigned test cases to provide feedback on game play related issues and identify game defects
- Report game defects, including complete steps, identification of root cause, and expected results into appropriate bug tracking software
- Regress previously identified issues in order to verify defects have been addressed and are no longer occurring
- Work with CS department to investigate and document defects
- Other duties as assigned
Work Experience
- 4 years of game testing experience
- PC Online game testing experience
Education, Professional Training, Technical Training or Certification
- Bachelor’s degree or equivalent experience
- Understanding of testing procedures and methods
Knowledge/Skills
- Strong interpersonal skills
- Strong written and verbal communication skills
- Strong time management, organizational and analytical skills
- Detail oriented
- Good mix of analytical and creative problem solving skills
- Familiarity with bug tracking tools and processes
- Demonstrate ability to take direction from managers and provide feedback to the team
- Proficiency in MS Office
- Experience or knowledge of free-to-play games a plus
- Experience or knowledge of FPS, MMO, or RPG games a plus
- Passion for gaming
Nexon’s benefits and perks:
We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance. Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good work life balance, we offer paid time off, sick days, company holidays, and a year-end break.
Nexon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.