Bench Service Technician

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you. Pipeline Renewal Technologies a Pipeline inspection/cleaning equipment manufacturer and rehab equipment distributor with a national distribution channel needs a Bench Service Technician to work with service and operations team located in Randolph, NJ. Candidate needs to have technical and hands on capabilities related to service and technical skills including electrical assembly, wiring, and testing of pipeline inspection/cleaning equipment and robotic lining and reinstatement equipment. Must be able to work synergistically with others in Service, Operations and Sales/Customer Service to ensure the proper communication is operating at its best levels to maintain high customer satisfaction. Bench Service Technician will need to develop complete knowledge of several inspection products and field applications. Successful candidate will have experience following electrical and mechanical drawings, diagnosing/troubleshooting electrical and mechanical issues and have demonstratable skills with soldering and using hand tools. Duties and Responsibilities Check-in, evaluate and troubleshoot incoming equipment Diagnose repair/service issues with equipment to determine most efficient/effective course of action Document recommendations and explain repairs required to service manager for estimating Detailed service log of repair parts and service for invoicing and inventory management Apply knowledge and skills to perform technical repairs according to schedule and manufacturers recommendations and requirements Finalize all repair documentation and order information to be provided to service manager for file as related to specific serial numbers and customer database Maintain workspace in a safe, clean, and orderly manner Limited travel to customer locations for repairs and to manufacturer training as needed Plan, organize and execute specific service and support initiatives as required Skills Complete technical understanding of the video inspection and robotic operations Skills related to reading, writing and math aptitude related to service techniques required to perform duties Ability to communicate clearly by oral and written skills related to technical material Successfully communicate training and service needs to customers both in NJ for training and remote locations as needed Learn and apply practical field knowledge to the field sales team Assist the customers service and sales group with trainings and development to provide better service and support to customers in a professional environment Planning and organizing abilities to manage time according to repair and delivery schedules Physically able to stand for up to 8 hours per day with bending and kneeling frequently and to be able to occasionally lift and maneuver heavy equipment Extensive experience in reading technical drawings, soldering and use of diagnostic and hand tools Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world? IDEX is an Equal Opportunity Employer and Affirmative Action Employer. IDEX gives consideration for employment to qualified applicants without regard to race, color, religion, creed, genetic information, sex, sexual orientation, gender identity or expression, marital status, age, national origin, disability, protected veteran status, or any other consideration or protected category made unlawful by federal, state or local laws (Minorities/Females/Protected Veterans/Disabled). Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Talent Acquisition Team at lfcareers@idexcorp.com for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. Do not inquire as to the status of an application. IDEX (NYSE: IEX) is a company that has undoubtedly touched your life in some way. In fact, IDEX businesses make thousands of products that are mission-critical components in everyday activities. Chances are the car you’re driving has a BAND-IT® clamp holding your side airbag safely in place. If you were ever in a car accident, a Hurst Jaws of Life® rescue tool may have saved your life. If you or a family member is battling cancer, your doctor may have tested your DNA in a quest to find the best targeted medicine for you. It’s likely your DNA test was run on equipment that contains components made by our growing IDEX Health & Science team.

Salary : $44,700 - $56,600