What are the responsibilities and job description for the Front Desk Associate position at NFC Amenity Management?
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350 of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks…
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first-person residents (and their guests) interact with when they come home. Our Front Desk Associates are the “heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
· You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
· Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
· Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
· Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
· Follow all property procedures for resident, guest, and vendor access.
· Promptly answer and complete all resident requests, phone calls, questions, or concerns.
· Look sharp in your supplied uniform.
· Enjoy interacting with the residents.
We are looking for a candidate that works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must!
Benefits
- Now offering Weekly Pay!
- Medical, Dental, and Vision Coverage
- Short-Term Disability Income
- Generous Paid Time Off starts Day 1; NO probationary period.
- Career Development: Our Front Desk Associate has proven to be the first step into a career in hospitality and amenity management, leading to roles such as LEAD, Manager, Project or Area Director. We also have many training courses in our NFC University that you can take to further your career while working with us.
**Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.*
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Benefits:
- Employee discount
- Free parking
- Referral program
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Ability to commute/relocate:
- Portland, OR 97214: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
