What are the responsibilities and job description for the Carrier Development Specialist position at NFI US?
The Carrier Development Specialist (Entry Level Carrier Sales) is responsible for developing the carrier base for NFI’s third-party or fourth-party transportation services and for overseeing the provision of alternative transportation options for NFI’s Domestic Transportation Services. This role reports to a Lead or Manager of Carrier Capacity.
Essential Duties & Responsibilities:
- Researches and analyzes the suitability of carriers, in order to identify and secure carrier partners and capacity in specific market areas.
- Understand the requirements associated with the parameters for an acceptable carrier within NFI’s standard carrier qualifications and use his discretion in analyzing whether such requirements are met by carriers.
- Develop a carrier base to strategically work on incoming RFP’s and transactional business sourced via brokerage.
- Monitor market requirements by lane and capacity demand vs. supply in order to maximize efficiency and smooth network operation.
- Work with logistics brokerage to effectively move each order through the systems in a cost effective and efficient method with a focus on a high level of customer service.
- Speak with drivers on behalf of the carrier dispatcher to help ensure the NFI level of customer service is maintained with each brokered load.
- Use your own judgment to negotiate network rates, spot rates, and capacity with carriers driving revenue growth by using industry knowledge and market pricing to leverage better pricing.
- Deploy RFP’s to carriers, audit responses, analyze responses, and then negotiate in the carrier selection process.
- Meet with carriers to focus on continuing needs as well as to better understand and effectuate the synergy with NFI Brokerage.
Requirements:
- Bachelor’s Degree preferred, with a major in logistics, business, or finance
- 2-5 years of applicable transportation/logistics experience or recent college grad with Supply Chain / Logistics major
- Self-motivated, sales and customer service orientation
- Strong negotiation and relationship-building skills, and the ability to work in a fast-paced environment
- Excellent oral and written communication skills
- Well organized with high attention to detail and accuracy
- Proficiency in MS Office Applications (Outlook, Word, and Excel)
- Familiarity with DOT regulations (Hours of Service, cargo claims, etc.) helpful
- Time management skills
- Professional demeanor and strong work ethic
- Customer-focused team player
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