What are the responsibilities and job description for the Claims Coordinator position at NFP Corp?
Who We Are
We’re NFP, a five-time Best Places to Work award winner in Business Insurance for 2017, 2018, 2019, 2020 and 2021. We are also recognized as an Elite 2018 Agency award winner named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300 nationwide offices and 17 international locations. To learn more, please visit: https://www.nfp.com/
Essential Duties and Responsibilities:
- Will report losses for P&C and Personal Line claims
- Handle claim downloads from carrier web sites
- Assist as back up for PCG claim reporting
- Assist in creating EPIC reports, claims and large loss reporting
- Run adhoc reports as needed
- Will interact with clients, carriers, third party administrators, producers, AE’s and others to advocate on behalf of our clients
- Occasionally assist Supervising Claim Advocate and/or Claim Advocates to conduct research on coverage to address claim issues that arise to obtain the best outcome for the client
- Occasionally assist Supervising Claim Advocate and/or Claim Advocates with white papers on topics clients are facing
- Assist the Leader with adhoc projects
Knowledge, Skills, and/or Abilities:
- Exceptional customer service skills, including emotional intelligence and commitment to outstanding client service
- Attention to detail
- Strong oral and written communication skills
- Proficiency with Microsoft Excel and Word
- Experience in EPIC preferred
Education and/or Experience:
- Four year college or university degree
- 2 - 4 years of claim handling and/or claim oversight experience, multiple line experience preferred
What We Offer
NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
NFP and You... Better. Together.
NFP is an inclusive Equal Employment Opportunity employer.
Salary : $1 - $1,000,000