Breakfast Barista/Server

The Barista is responsible for providing excellent customer service. They provide customers with prompt service, quality beverages and products, and a clean and comfortable environment.

Duties and Responsibilities

• Understand and respond to customers’ needs and ensure a high level of guest satisfaction, determining their coffee interests and needs.


• Greet guests in a friendly manner upon arrival, maintain a proactive guest service approach at all times.


• Provide fast, friendly, professional, and responsive customer service to hotel guests.


• Maintain excellent attendance to ensure the hotel and our guests have the necessary coverage to provide efficient guest service standards.


• Educate customers by presenting and explaining the coffee drink menu and answering questions.


• Sell coffee by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.


• Generates revenue by attracting new customers, defining new and expanded services and products.


• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; and maintaining supplies, pastries, and cookies for the coffee bar.


• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


• Maintain and advance knowledge about the hotel and events. Use that knowledge to assist with any guest question.


• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.


• Maintain confidentiality of proprietary information, and protect company assets..


• Complete all other duties as assigned to support the mission and goals of NHS.

Required Skills and Experience

• At least six months’ server, bartender, or barista experience preferred but not required.


• Micros experience preferred but not required.


• Highly energetic and motivated individual.


• Excellent interpersonal and communication skills with a strong customer/client focus.


• Self-Starter with the ability to work independently and as a team.


• Ability to work in a fast-paced, high-pressure environment.


• Results driven focus and ability to work through to completion in a timely manner.


• Adaptable to change.


• Stand, sit or walk for an extended period of time or for an entire work shift.


• Must maintain a neat and professional appearance, upholding company appearance standards at all times.


• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

COUR255

Salary : $16 - $26