Account Executive, CXone

NICE
Austin, TX Full Time
POSTED ON 7/21/2022 CLOSED ON 12/17/2022

What are the responsibilities and job description for the Account Executive, CXone position at NICE?

Account Executive, CXone

Location: Remote (Texas, Colorado or Arizona)

The Account Executive, CXone is responsible for seeking and maintaining relationships with NICE CXone Sales Partners and identifying sales opportunities and building market share in their regions. This position is required to increase revenue streams in small business, commercial, government, and contact centers.

As an Account Executive, a Typical Day Might Include the Following:

  • Meets and exceeds assigned sales quota.
  • Build and maintain relationships with potential and current customers and sales partners.
  • Assist and support Sales partners in sales effort by participating in sales calls and closing efforts.
  • Maintain product knowledge by attending weekly trainings.
  • Attends tradeshows.
  • Travels as needed to maximize growth and revenue, while adhering to all NICE CXone travel policies and requirements.
  • If remote from NICE CXone headquarters, maintains appropriate home office within NICE CXone allowances.
  • Makes in person sales calls
  • Interacts with all levels of organization. Makes presentations as necessary to same.
  • Build trust and rapport with current and potential customers.
  • Regularly closes deals and builds future pipeline within or exceeding goals.
  • Completes all NICE CXone paperwork timely - expense reports, sales call logs, etc.
  • Regularly keeps direct supervisor apprised of issues and potential sales.
  • Responsible for meeting monthly sales goals and quotas in order to maintain NICE CXone's monthly revenue goals and forecasts
  • Responsible for accurate representation of all product lines to Sales Partners and customers  
  • Travel required 50%.                                                                       

To Land this Gig You'll Need:

  • ​Bachelor’s Degree in Business Information Systems, Marketing, Communications or similar field or equivalent work experience required.​
  • 15 years sales experience
  • Previous experience selling multimillion-dollar software deals
  • Previous experience in telecom, call center, software or hardware industries
  • Highly professional demeanor - presence, voice
  • Demonstrated high level competency in written and verbal communications
  • Demonstrated success working with little to no direct daily supervision in a home office setting​

Bonus Experience:

  • Sales Engineering experience
  • Telecomm sales experience
  • SaaS experience​



ABOUT NICE CXone: NICE NICE CXone makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE NICE CXone provides the world’s #1 cloud customer experience platform, NICE CXone™, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE NICE CXone is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

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