What are the responsibilities and job description for the Technical Project Manager position at NICE?
At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A . And if you're like us, we can offer you the kind of challenge that will light a fire within you.
Responsibilities
- Adapt processes to improve inefficiencies and accelerate project delivery and time
- Track progress against enterprise/Service Line plans and provides an executive summary
- Translate, analyze data and effectively report problems through written and graphical formats
- Interpret complex quantitative results and distill key impacts relevant to business needs
- Document and produce reports as necessary on configuration, methodology and insights from results
- Integrate business data from multiple internal and external sources; develop adaptive logic for resolving differences and ensuring quality
- Manage the schedule, budget, scope, and quality of implementation projects
- Develop detailed work plans, schedules, custom workflows, resource plans and status reports
- Help design, document, maintain and improve processes in a continuous manner
Qualifications
3-4 years of progressive experience within Agile Project teams & a minimum of 2 years as an Agile Project Lead
Experience with document management processes
Strong organizational, problem-solving and analytical skills
Proven hands-on experience with Agile Principles and experience working with Scrum teams, Visual boards (Kanban etc.), Jira, Confluence, and other collaboration tools
Ability to analyze and document business and system processes
Excellent interpersonal skills to successfully interact with business heads, engineers and managers in a multi-faceted organization
Ability to effectively communicate (verbally and written) with technical, non-technical staff and stakeholders
Experience with providing technical guidance to IT delivery teams preferred
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000 global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3 billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30 countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.