Solutions Consultant (Sales)

NielsenIQ Brandbank is one of the world's most trusted providers of digital product content to brands, retailers and wholesalers across the globe. Brandbank Ltd was acquired by A.C Nielsen in 2014 to bring Nielsen into the consumer content and ECommerce arena, having been established in 1998.

Nielsen Brandbank continues to deliver double-digit revenue growth in new and existing markets, as such, a recent organizational restructure has resulted in the creation of a new Business Development function. This function is focused on accelerating business growth through new markets, verticals, and innovation. The business expansion provides exciting opportunities for new and existing associates.

Pre-Sales Consultants will facilitate all non-standard client opportunities in parallel with the NielsenIQ Brandbank global Client teams and directly with clients. You will be working with the customer from the start of engagement through to deal closure, subsequently handing over to the Client Delivery or Project Management teams to deliver. You will also be expected to deliver small-scale projects yourself.

This requires a balance of commercial awareness (in particular the ability to consult with customer organizations and interpret their business requirements) with technical competence (particularly in terms of being able to liaise with client technical teams in the area of data/database integration)

The Pre-Sales Consultant role is an exciting and challenging client-facing role that works cross-functionally with all facets of the organization including Commercial, IT, Client Integration and Operational divisions of our business.

The ideal candidate will be a motivated, confident, highly organized individual, self-managed and comfortable with multi-tasking but focused on delivering to agreed deadlines. They need a ‘can do’ client-centric attitude, a willingness to immerse themselves into the organization’s business methods. Building rapport with key stakeholders is essential, so you should be comfortable working across all business functions and interacting with clients to ensure we deliver clients focused solutions that are fit for purpose, commercially viable and deliver value.

The role encompasses a variety of tasks including (but not limited to) pre-sales support, requirements gathering, client presentations and project co-ordination, which will involve working within clients’ organization’s.

• Communicating our service to customers, gathering and interpreting customer requirements and liaising with our internal Client Integration, IT Development, and Operations functions to design end-to-end solutions to meet these needs
• To act as the primary subject matter expert for Commercial teams as well as clients and act as a liaison.
• Responsible for pre-sales scoping through to deployment including:

1. Requirements capture and documentation.

2. Co-ordination of service feasibility assessment with relevant internal department’s Costing.

3. Resource planning and management

4. Customer stakeholder engagement/management

5. Assessment of commercial opportunity with the Business Dev / Commercial /Sales teams.

6. Input on opportunity assessment of the potential impact on business for internal Executive Team review process.

• Involvement in defining and deploying pilot/proof of concept activities in order to assist sales in closing deals.
• Be involved in authoring responses to RFP / RFI proposal requirements and submissions for projects to ensure excellence and consistency across our service delivery strategy.
• Take an active role in the delivery of projects.
• Act as a product/service ‘genius’ to commercial sales associates staff less qualified or skilled with the ability to ‘translate’ service technicalities into commercially orientated features and benefits.
• Develop a broad understanding of a client's technical architecture internal processes and balance this with a clear understanding of our own product and service development plans and roadmap and an awareness of emerging technologies, to determine what is and is not possible for us to develop and deliver.
• Consult and deliver analytical reports as part of Professional Service delivery to our clients. Liaise with colleagues in the wider NielsenIQ business, to scope and deliver joint professional services solutions for clients.
• Work closely with the Data Science team to scope and deliver bespoke analytics for clients
• Understanding of digital product content and/or on-line retail industry in the FMCG sector and related technologies preferable.
• Level of technical knowledge understanding and the ability to approach tasks in a logical manner
• and an understanding of (product) data and its application within the industry and deployment across the business.
• A demonstrable understanding of solution design and architecture and systems integration.
• Ability to quickly grasp a clear understanding of a client’s needs and translate them to a set of requirements and well-planned solution deliverables.

• 
  Ability to understand & dive into the detail of a solution e.g. API definitions integration.
• Commercially astute and confident within customer-facing situations – comfortable with giving presentations, hosting conference calls and conducting software/solutions demonstrations and training.
• Excellent internal and external communication skills including running workshops, building customer rapport.
• Previous hands-on technical experience and ideally a proven track record of successful pre-sales engagements that have led to the deployment of a solution.
• Experience of Product Information Management (PIM) systems and Master Data Management (MDM) systems preferred.
• Proficient in Microsoft office packages (Excel, Powerpoint, Word).
• Willingness to learn the NielsenIQ Brandbank services inside and out and develop and develop within the business
• Experience within a pre-sales or professional services support role working in a digital environment or similar is preferred.
• You will be expected to travel internationally (when we are able to do so), sometimes at relatively short notice.

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.