What are the responsibilities and job description for the Assistant Store Manager position at Niemann Foods?
SUMMARY
The ACE Assistant Store Manager will assist the ACE Store Director in establishing and maintain genuine customer care, accountability for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, and managing operating costs and shrinkage.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly.
- Controls shrink, expenses and labor.
- Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensure selling floor is adequately stocked.
- Assists in evaluating and reacting to performance issues.
- Assists Store Director in training and development of store team.
- Processes information and merchandise through computer system and POS register system. Assists with stocking of supply deliveries and back stock, including building and filling displays.
- Operates and uses all equipment necessary to run the store.
- Able to work varied hours/days to oversee store operations.
- Ensures compliance with all laws, policies and procedures.
- Follows all ACE programs/promotions.
- Acts as Niemann Foods representative within the store and community.
- Enforces safety policies and procedures; is a safety role model.
- Other duties as assigned by supervisor.
KEY ATTRIBUTES
- Product knowledge
- Passion for hardware business
- Leadership skills
- People/Communication skills
- Excellent Customer Service skills
- Integrity
- Ability to multi-task
SUPERVISORY RESPONSIBILITIES
- Manages 3-4 associates in the store.
- Provide direction, coordination, and evaluation of the store and Associates.
- Follows NFI policies and applicable federal, state and local laws.
- Trains and develop Associates
- Plan, assign, and direct work
- Reward and discipline associates
- Address complaints and resolves problems
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED)
- Possess product knowledge of hardware related products
- 1 to 3 months related experience and/or training
- Knowledge of retail computer systems, Word and Excel a plus
LANGUAGE SKILLS
- Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Write reports, business correspondence, and procedure manuals.
- Present information and respond to questions from groups of customers or associates
MATHEMATICAL SKILLS
- Basic math concepts (addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and sales per associate hour)
CERTIFICATES, LICENSES, REGISTRATIONS
- Some locations may require Power Industrial Truck Certification
RECOMMENDED EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Safety Cutter
- Knives
- Apron
- Uniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Communicate with associates and customers
- Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Climb
- Balance
- Stoop
- Kneel
- Crouch
- Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
- Sit
- Overhead lifting
- Crawl
- Smell
- Lift and/or move up to 100 pounds
Vision
- Close
- Distance
- Ability to adjust focus
- Ability to distinguish colors
WORK ENVIRONMENT
Occasionally
- Outside weather conditions
- Work in high places
- Fumes or airborne particles
- Toxic or caustic chemicals
- Risk of electrical shock
Noise Level
- Moderate in most areas
- High in areas with lumber processing equipment
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
