Order processing

ORDER PROCESSING ADMINISTRATOR JOB PURPOSE :

Nikon Metrology is seeking a highly motivated Order Administrator responsible for processing customer purchase orders by entering, coordinating, distributing and management of new and revised sales orders.

LOCATION :

CORPORATE HQ - BRIGHTON (HYBRID OPPORTUNITIES)

SALARY RANGE :

$40K-50K - BASED ON EXPERIENCE

WHY NIKON METROLOGY?

You'd be joining a global company and becoming part of the future, giving you the opportunity to enter a career where you can help to shape and define innovation.

KEY AREAS OF RESPONSIBILITY :

Order Entry

• Interpret and understand purchase order directions, including clarification and communication to the customer and internal departments when necessary.
• Communicate order exceptions and any other discrepancies to appropriate departments and team leaders.
• Input orders with accuracy and understand how it impacts other departments and overall financial impact.
• Complete appropriate paperwork and forms.
• Understand customer requirements to ensure timely order fulfillment, accurate invoicing, and prompt payment.
• Navigate customer website to find and download purchase orders.

Return Orders

• Knowledge of how returned items affect inventory and invoicing.
• Work with Sales Order Entry Manager or Billing Coordinator to understand credit requirements.
• Proper classification of Return Orders depending on customer return requirements.

ANCILLARY RESPONSIBILITIES :

• Adhere to and administer new customer credit documents, setup, and processes.
• Knowledge of state sales tax requirements as it relates to sales order processing.
• Understanding of inventory movement.
• Backup the front office with answering phones and greeting visitors as needed.
• Assist customers with order acknowledgments, status, and questions.
• Ability to multitask and re-prioritize work throughout the day.
• Assist sales and service department with questions.
• Demonstrate superior customer service skills through verbal or written communication in a professional manner.
• Interact with all levels of department representatives both internally and externally.
• Work independently, problem solve and make decisions based on department procedures.
• All other duties as assigned.

QUALIFICATIONS

ESSENTIAL

• 2 years of experience in two or more of the following areas : Shipping, Order Entry, Invoicing, Order Fulfillment, Purchasing and Inventory Movement.
• 2 years of experience with working in Navision or other ERP software.
• 2 years of general financial knowledge and / or background.

DESIRABLE

• Bachelor's degree
• Ability to read Spanish

WORKING ENVIRONMENT / PHYSICAL REQUIREMENTS :

Must be able to sit for long periods of time.

HOW WE TAKE CARE OF OUR TEAM

CULTURE SPIRIT

Work as a Team, Act as a Family! We believe in bringing our team members together in a diverse and friendly company atmosphere to celebrate and socialize to inspire each other and keep our community strong and close inside and out of the office.

PERSONAL DEVELOPMENT

We want you to grow with us and be the best version of yourself, which is why we offer competitive compensation, training / advancement opportunities and tuition reimbursement.

AMAZING MEDICAL BENEFITS & PERKS

We'll take care of you with industry leading medical, dental, vision plans and many more benefits that allow us and you to continue to be AMAZING!

As an EEO / Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active-duty wartime or campaign badge veteran, or therein after referred collectively as "protected veterans".

Compensation details : 40000-50000 Yearly Salary

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Last updated : 2024-03-02