IT Specialist

Nilfisk
Brooklyn, MN Full Time
POSTED ON 6/6/2024 CLOSED ON 6/28/2024

What are the responsibilities and job description for the IT Specialist position at Nilfisk?

We are looking for a Network Specialist, Connectivity Services

You will be part of a matrix organization in our Global IT/ Infrastructure Services department. The Network Specialist for Connectivity Services is responsible for the implementation, maintenance, and optimization of all connectivity services within the organization. This role focuses on ensuring that network and telecommunications services meet the needs of the business, while also providing exceptional support to end-users. A Network Specialist for Connectivity Services plays a critical role in managing and ensuring the smooth operation of connectivity-related services within an organization.

Your key areas of responsibility include

  • Network Management Manage the Nilfisk network infrastructure, including LAN, WAN, and wireless networks. Monitor network performance, diagnose, and resolve connectivity issues, and implement improvements to enhance reliability and speed.
  • Internet Services Ensure the availability and performance of internet services, including broadband and leased lines. Monitor internet security and implement measures to protect against cyber threats.
  • Service Quality and Optimization Establish and monitor service level agreements (SLAs) for connectivity services. Continuously evaluate and optimize connectivity services to meet evolving business requirements.
  • Vendor Management Collaborate with vendors and service providers to procure and maintain connectivity services. Evaluate vendor performance and negotiate contracts to ensure favorable terms.
  • Project Management Oversee the execution, and delivery of connectivity projects on time and within budget.
  • Security and Compliance Implement security measures to protect data and network assets. Ensure compliance with industry regulations and standards related to connectivity services.
  • Documentation and Reporting Maintain accurate records of network configurations, hardware, and software licenses. Prepare regular reports on network and connectivity performance for management.

We are looking for you if you possess the followings:

  • AS in IT or Bachelor degree is preferred in Computer Science, Information Technology, or a related field.
  • Certification in network management (e.g., Cisco CCNA/CCNP, CompTIA Network ) is a plus.
  • Proven experience in network and telecommunications management.
  • Firmware/software update of network devices and tools
  • 1-2 years’ experience operating global IT environments.
  • Strong knowledge of network protocols, routing, and switching.
  • Excellent problem-solving and communication skills.
  • Security view in all aspects
  • Team player with good attitude
  • Ability to learn new things.
  • Proficient in English, both written and spoken
  • Azure infrastructure knowledge is a plus.
  • Ability to work collaboratively with cross-functional teams.
  • Project management skills.

A Network Specialist in Connectivity Services plays a vital role in ensuring that an organization's connectivity infrastructure is reliable, secure, and aligned with business goals. Furthermore, you enjoy working in a highly skilled team of senior infrastructure specialists. It is important that you can embrace change, enjoy an agile environment, and have a continuous improvement mindset.

Occasionally availability might be required off hours and on weekends to support maintenance windows, and other projects. These occasions are always prescheduled.

Let’s create a cleaner future together

Clean is changing. Today, cleaning is a key contributor to health and safety, and a new clean is emerging, driven by technology and innovation. At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization. Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life. At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change?

We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.

Nilfisk offers a competitive total compensation package. Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.

Job applicant FAQ

Do you have questions regarding the recruitment process or alike? Please visit our FAQ for job applicants.

EEO is the Law

Nilfisk, Inc. is an Equal Opportunity and Affirmative Action employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. Applicants can learn more about our status as an Equal Employment Opportunity/Affirmative Action employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
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