What are the responsibilities and job description for the Operational Supervisor position at NIS, Inc.?
NIS was founded in 1995 in Davenport, Iowa, with one goal: Thoroughly understand customer needs and design custom business solutions to meet those needs. By utilizing this philosophy, NIS has since grown into a leading provider of value-added third-party logistics (3PL). Focusing on three core competencies of assembly, inventory management, and warehouse and distribution, NIS incorporates lean practices, continuous improvement, as well as world-class quality systems into value-added solutions for its customers. With over 26 years of experience in the industry, the focus for NIS remains the same: See a need, provide a comprehensive solution, and save clients time and money. That was, and still is, the premise for NIS.
We are seeking an Operational Supervisor to join our team!
The Operational Supervisor Coordinates and supervises the daily and weekly activities that occur within the assigned area of the location/operation; provides leadership, motivation, training, and development of the workforce; executes against customer requirements; participates in continuous improvement activities as part of the site management team and ensures company policies are followed and site develops positive work culture.
Responsibilities and Duties:
- Direct the necessary daily activity to ensure a safe, secure, clean and fair work environment for employees.
- Deliver employee orientation, training, performance reviews, and/or development as appropriate.
- Participate in the management of turnover among hourly staff consistent with the site turnover objectives.
- Ensure the employees have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and maintained
- Organize and lead the focus on improved productivity levels in a manner that first stresses effectiveness by improving processes and secondly stresses the efficiency of associate work.
- Collaborate with other facilities in the organization to share in safety and best practice initiatives.
- Participate in the completion of work site action plans, projects and best practice sharing/implementation.
- Plan, manage, and adjust the daily workload and staffing to minimize the unplanned overtime.
- Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished (i.e., staffing, equipment, space).
- Ensure company policies are communicated, applied, and enforced (i.e., safety, accounting, operational, regulatory, and administrative).
- Maximizes quality and productivity by understanding job standards for each function, and evaluating performance variances in order to identify root cause and corrective action.
- Effectively communicate work task Standard Operating Procedures, convey key information during shift meetings.
- Provide a professional environment with relation to external customers and vendors such as drivers, dispatchers, and customer representatives
- Execute daily customer requirements
- Ensure inventory integrity by timely and accurate receiving, picking, shipping, and inventory management.
- Participate in the collection of performance measurements consistent with established company goals.
- Other duties as assigned
Knowledge and Skills:
The mental and physical requirements for successful performance of this job are:
- Objective setting
- Organizational skills
- Staff management
- Workload planning
- Preventative maintenance routines
- Facility management (i.e., maintenance, sanitation, etc.)
- Interviewing skills
- Communication skills
- People skills
Education, Training and Experience:
- Bachelor’s degree or equivalent experience
- Operations background
- 1-2 years logistics industry experience
- 1-3 years’ experience in lead/supervisor/management role
Working Environment and Conditions
- Performs duties in a well-ventilated, well-lighted production environment
- Work is classified as active with the requirements of exerting up to 35 pounds of force occasionally.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- North Liberty, IA 52317: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Manufacturing: 2 years (Required)
- Supervising: 3 years (Required)
Work Location: One location