Customer Service Representative

Nissan of Cookeville
Cookeville, TN Full Time
POSTED ON 1/18/2023 CLOSED ON 2/15/2023

What are the responsibilities and job description for the Customer Service Representative position at Nissan of Cookeville?

Be part of the Nissan of Cookeville dealership and its ever growing call center. Nissan of Cookeville is looking for candidates to be a part of our customer service team and provide quick and effective communication to our customer base.

Responsibilities include, but not limited to:

- Logging phone calls

- Answering e-mails

- Answer questions via email and/or online chat

- Direct phone calls to necessary departments

- Conduct follow up with after store visits to ensure customer satisfaction

We are looking for call center experience, and adept computer communication skills with email and social media, along with great personable communication and effective phone skills.

We look forward top adding you to the Nissan of Cookeville Family!

Requirements:

- Must have call center or customer service experience
- Must be 18 years or older
- Must have high-school diploma or equivalent

Job Type: Full-time

Pay: Up to $14.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
Mask required on the floor.

Education:

  • High school or equivalent (Preferred)

Work Location: One location

Salary : $14

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